Restaurant General Manager

Salary Range: $60,000 - $73,000

Sign-On Bonus: $3,000
* * Sign-on bonuses are paid in 3 equal payments according to the following schedule: payment 1 processes 30 days following the date of hire, payment 2 processes 60 days following the date of hire, payment 3 processes 90 days following the date of hire.  To be eligible for each bonus payment, the new hire must remain employed.

As the team at Zaxbys expands, we're saving a seat for you!

To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work!

General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.

Why work at Zax?

COMPETITIVE PAYBONUS POTENTIAL (Paid Quarterly):
Up to 24% of Annual Salary

FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical  Insurance

HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution

Additional eligibility requirements

Duties and Responsibilities Complete all training requirements including:

Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLCEnsure that the restaurant delivers great experiences to guests

Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers

Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance

Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs

Plan and delegate shift assignments including communicating expectations and adjusting as needed

Ensure service, product quality, and cleanliness standards are consistently upheld

Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld

Strive to increase sales by building community relationships and providing outstanding product and service

Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures

Complete performance reviews for crew members and assist with performance reviews for managers

Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures

Utilize management tools and keep neat, accurate, and current records

Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience

Other responsibilities

Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner

Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description

Ensure the team works safely and follows all safety guidelines and procedures

Escalate concerns to your supervisor when appropriate

All other duties necessary to ensure restaurant operations function properly

Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older

Must have a valid driver’s license, vehicle insurance, and reliable…