Restaurant General Manager

Restaurant General Manager at Zaxbys

Salary Range: $60,000 – $73,000

Sign-On Bonus: $3,000*

Sign‑on bonuses are paid in 3 equal payments according to the following schedule: payment 1 processes 30 days following the date of hire, payment 2 processes 60 days following the date of hire, payment 3 processes 90 days following the date of hire. To be eligible for each bonus payment, the new hire must remain employed.

• COMPETITIVE PAY
• BONUS POTENTIAL (Paid Quarterly):
  Up to 24% of Annual Salary
• FREE Meals
• Paid Time Off
• Paid Holidays
• Employee Referral Program
• Opportunities to Advance

• Medical Insurance
• HSA Option Available
• Dental Insurance
• Vision Insurance
• Short‑Term Disability
• Long‑Term Disability
• Employer Paid Life Insurance
• 401(k) With Employer Match (100% match of first 3% contribution + 50% match of next 2% contribution)
• Additional eligibility requirements

• Complete all training requirements including:
  • Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
  • Food Safety Certification and Manager Certification
  • Any additional training required by Zax LLC
• Ensure that the restaurant delivers great experiences to guests
• Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
• Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
• Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
• Plan and delegate shift assignments including communicating expectations and adjusting as needed
• Ensure service, product quality, and cleanliness standards are consistently upheld
• Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
• Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
• Strive to increase sales by building community relationships and providing outstanding product and service
• Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
• Complete performance reviews for crew members and assist with performance reviews for managers
• Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
• Utilize management tools and keep neat, accurate, and current records
• Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
• Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
• Ensure the team works safely and follows all safety guidelines and procedures
• Escalate concerns to your supervisor when appropriate
• All other duties necessary to ensure restaurant operations function properly

The following requirements must be met in order to qualify for this position.

• Must be 21 years of age or older
• Must have a valid driver’s license, vehicle insurance, and reliable transportation
• Open availability and the ability to work a minimum of 5 days and 48 hours per week
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Successful completion of background check and motor vehicle report
• Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
• Required minimum education:
  
  High school diploma or equivalent and some college preferred
• 3‑5 years management experience required
• Restaurant management experience preferred

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio‑visual discrimination and perception to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Mid‑Senior level

Part‑time

Management and Manufacturing

Restaurants

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