Principal Scrum Master

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. We have over 2,700+ stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Spain, and Australia. 90% of Planet Fitness stores are owned and operated by independent franchisees.

At Planet Fitness, our unique mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we’re proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!)

in everything they do.

Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events!

It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of!

For the past 30 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started!

The Principal Scrum Master is responsible for managing multiple project teams to ensure successful delivery of technology solutions for Planet Fitness members, Franchisees, and Club Support Center team members. The Principal Scrum Master efficiently and effectively plans and manages complex project initiatives from inception to completion. The Principal Scrum Master also contributes to the definition of project delivery processes, standards, and best practices and ensures teams are adhering to them to drive a culture of quality, consistency, predictability, and reliability.

The Principal Scrum Master is a dynamic team member with the ability to develop and mentor Scrum Masters, lead high-performing teams, drive initiatives to high-quality and timely completion, effectively communicate will all levels of the organization, and adapt to changes in a fast-paced, date driven environment.

This is a hybrid role based out of our Hampton, NH or future Boston, MA office.

• Manages project delivery teams focused on delivering technology solutions for Planet Fitness members, franchisees, and the Club Support Center.
• Facilitates daily stand-ups, iteration/sprint planning, sprint reviews, and iteration/sprint retrospectives.
• Advocates for project delivery best practices and adherence to processes and standards across the Technology organization.
• Contributes to definition of work estimation processes, guides teams in best practices, and facilitates team estimation process.
• Collaborates with Product Management team to understand project scope, product features, and business priorities to ensure proper prioritization and execution of team backlog.
• Collaborates with Product Managers and Technology Leads to resolve problems and remove project roadblocks.
• Collaborates with PMO team to define and adhere to portfolio and program management processes and support status reporting, risk and issue management, and communications processes for senior leadership.
• Communicates project delivery risks and trade-off considerations where and when appropriate.
• Proactively escalates risks, issues and blockers to leadership in a timely manner to minimize impact to delivery timelines.
• Creates project delivery artifact templates and maintain team and project management artifacts using the required tooling (e.g., Jira, Confluence, Smartsheet, etc.).
• Collaborates with PMO and Technology leadership on the team capabilities, skills, and staffing required for successful…