Office Associate IV

Office Associate - Child and Adolescent Outpatient
Annual Salary: $37,058
Work Schedule:
Monday-Friday, 8:30 AM-5:00 PM (with flexibility to provide office coverage between 7:30 AM and 7:00 PM as needed)

Join the Hampton-Newport News Community Services Board as a full‑time Office Associate and lead our front desk team in delivering outstanding support to children, adolescents, and their families. In this role, you will oversee daily front desk operations, assist multiple departments, and help ensure a welcoming and efficient environment.

We offer a comprehensive benefits package including Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, Employee Discounts, a Competitive Salary, and Virginia Retirement System (VRS) participation.

Since 1971, the Hampton-Newport News CSB has delivered a full continuum of high‑quality, essential, community‑based services to Peninsula residents living with mental illness, developmental disabilities, and substance use disorders.

As a full‑time Office Associate, you will coordinate and support the clerical and administrative functions of the front desk. Your organization, attention to detail, and customer‑centered mindset will enhance the office's efficiency, productivity, and overall public image. This role requires the ability to prioritize and manage multiple tasks while maintaining accuracy in a fast‑paced environment. This is an excellent opportunity to support our mission of providing premier behavioral health services while enjoying a collaborative team culture and healthy work‑life balance.

To succeed in this role, candidates should bring:

• Three (3) years of clerical or secretarial experience in an office setting
• Strong computer skills, including Microsoft Outlook, Word, Excel, and familiarity with internet and web‑based platforms (e.g., Zoom)
• Excellent oral and written communication skills
• Experience in a healthcare environment preferred

A customer‑focused approach, strong organizational skills, and comfort working with technology will help you thrive in this dynamic and impactful position.

If this sounds like the right fit for you, we encourage you to apply through our online application system. We look forward to welcoming the next member of our team!

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.