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Director of AI-Driven Customer Support

Job in Hampton, Virginia, 23630, USA
Listing for: Harris Computer
Full Time position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 120000 - 130000 USD Yearly USD 120000.00 130000.00 YEAR
Job Description & How to Apply Below

Aumentum Technologies is seeking an experienced Director of Customer Support to lead our Customer Support organization and drive strategic initiatives in a remote setting. You will develop and mentor leaders, manage escalations, and partner across functions to improve retention and overall customer experience.

The role emphasizes AI-enabled tools, automation, and responsible use of technology to boost analyst productivity and service quality. Travel may be required for key events.

This posting is for the Director of AI-Driven Customer Support role at Harris Computer, based in VA, United States.

The following role is for a Director of AI-Driven Customer Support with Harris Computer.

Our organisation is growing, and we are hiring a Director of AI-Driven Customer Support in VA, United States.

This Full Time role is for the Director of AI-Driven Customer Support role at Harris Computer.

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