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Director of AI-Driven Customer Support

Job in Hampton, Virginia, 23630, USA
Listing for: Harris Computer
Full Time position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 120000 - 130000 USD Yearly USD 120000.00 130000.00 YEAR
Job Description & How to Apply Below

Aumentum Technologies is seeking an experienced Director of Customer Support to lead our Customer Support organization and drive strategic initiatives in a remote setting. You will develop and mentor leaders, manage escalations, and partner across functions to improve retention and overall customer experience.

The role emphasizes AI-enabled tools, automation, and responsible use of technology to boost analyst productivity and service quality. Travel may be required for key events.

Are you ready to take on the Director of AI-Driven Customer Support role at Harris Computer?

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Director of AI-Driven Customer Support role at Harris Computer, based in VA, United States.

We are looking to fill the Director of AI-Driven Customer Support position at Harris Computer in VA, United States.

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