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Hybrid CX & Service Design Lead Retail Delivery

Job in Hampton, Virginia, 23630, USA
Listing for: Service Design Jobs
Full Time position
Listed on 2026-10-30
Job specializations:
  • Design & Architecture
    UI/UX Design
Salary/Wage Range or Industry Benchmark: 160000 - 180000 USD Yearly USD 160000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid CX & Service Design Lead for Retail Delivery

LMI is seeking an experienced Customer Experience and Service Design Lead to advance the Retail and Delivery Modernization Program for a nationwide parcel logistics and retail organization. This role blends strategy with hands-on delivery, guiding a CX/UX team while personally producing research, journey maps, and service blueprints.

The ideal candidate collaborates across stakeholders, mentors teammates, and translates insights into actionable recommendations.

The following opportunity is for a Hybrid CX & Service Design Lead for Retail Delivery with Service Design Jobs.

We are currently recruiting a Hybrid CX & Service Design Lead for Retail Delivery for our team in VA, United States.

This is a great opening to take on the Hybrid CX & Service Design Lead for Retail Delivery role at Service Design Jobs.

As a Hybrid CX & Service Design Lead for Retail Delivery, you will play an important part at Service Design Jobs in VA, United States.

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