Training Developer

U.S. Facilities, Inc., a consolidated facility and infrastructure management services firm. Hampton Roads Harbor Tunnels is looking for an experienced training professional to lead the training program at the Hampton Roads Harbor Tunnels.

• Exhibit the ability to oversee the onboarding of 100+ new hires per year.
• Directly oversee staff in the facilitation.
• Ensure recurrent training is tracked and executed.
• Conduct all instructional design and development needed for the Project.
• Be fluent in the ADDIE model, in learning technologies, and in best practices for performance improvement.
• Create a design approach and communication through design documents, story boards, or similar documentation.
• Learn products with multiple delivery modes (such as in-person classroom using technology, virtual classroom, and eLearning).
• Develop performance support tools and technical job aides.
• Track all initial and recurrent training requirements for all project employees (Contract and VDOT).
• Ensure compliance with recurrent training requirements for all project employees (Contract and VDOT).
• Lead Training staff towards successful completion of all training priorities.
• Lead the planning and execution of special training events as required.
• Facilitate training as backup to training execution staff and otherwise as needed.
• Apply innovation in learning through the design and development process, such as by using technology in new ways, trying new instructional strategies, or implementing innovative ISD models.
• Care about helping students' job performance and career growth.
• Create design documents that articulate the learning strategies appropriate for the delivery mode, audience profile and content.
• Develop engaging content and interactive learning experiences using various learning technologies.
• Revise existing learning products as needed.
• Participate in multiple product development projects simultaneously.
• Collaborate with key stakeholders to customize a product/learning experience.
• Clarify client learning and development needs, answer client development questions, and coordinate client-specific tailoring and creation or custom products.
• Work within project timelines and budgets.
• Any other duties as assigned by a supervisor and/or USF Senior Project Manager.

• Minimum 2 years of experience in training, training development, training management, professional writing, or similar field

• A capability in Adult Learning Theory
• Experience using instructional methods and techniques, including design principles and blended learning strategies.
• A capability in eLearning authoring tools such as Captivate, Articulate products, and Lectora.
• Identifying and assessing the organization's training needs through job analysis and evaluation.
• Experience utilizing industrial equipment, such as forklifts and bucket trucks.
• Ability to design and develop high‑quality training materials, reference documentation, and standard operating procedures and job aids.
• Experience using learning management systems.
• The ability to partner with subject matter experts to develop learning objectives and content that results in information that is relevant and complete.
• An ability to think creatively, solve problems, and conduct effective meetings.
• Strong writing capability.
• An ability to make effective and timely decisions.
• An ability to learn, organize, and communicate new subject matter.
• An ability to complete projects with sound planning and follow-through.
• An open collaborative style: the ability to work in a team environment with minimal supervision.
• A level of comfort with working in an environment where ideas are shared and challenged.
• Strong internal and external customer orientation.
• A focus on quality and attention to detail.
• Computer skills, including a facility with Microsoft Windows, Word, Publisher, Visio, PowerPoint, Excel, and Outlook.
• Outstanding written, verbal, and interpersonal communication skills and excellent document formatting ability.
• Thorough researching capabilities to quickly learn various types of systems and equipment that require training or documentation.
• Organizational skills and time management ability.
• Ability to…