Bachelor’s​/Accelerated Master’s; BAM) Academic Coordinator

Department: Col of Engineering and Computing

Classification: Education Support Spec 3

Job Category: Classified Staff

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Sponsorship Eligibility: Not eligible for visa sponsorship

Pay Band: 04

Salary: Salary starting mid $60k; commensurate with education and experience

Criminal Background Check: Yes

About the Department:

The Office of Graduate Studies provides proactive CEC wide leadership, supervision, guidance, and accountability for CEC graduate studies. The Office works as a bridge for graduate studies between College of Engineering and Computing department-level responsibilities and university-level responsibilities with regards to graduate student recruitment and admissions, graduate student advising, oversight and conflict resolution, and academic policy and program development and management.

About the Position:

Reporting directly to the Senior Director of the College of Engineering and Computing Office of Graduate Studies, in strategic partnership with the Associate Dean for Undergraduate Academic Affairs, Academic Departments and interdisciplinary programs the BAM (Bachelor’s/Accelerated Master’s) Academic Coordinator provides a concierge-level service (personalized, high-touch, and proactive) approach to prospective, current and graduating BAM students. The incumbent focuses on managing tasks, anticipating needs, and providing convenience.

BAM Student Advisement

• Serves as the primary advisor for all BAM students;
• Maintains a detailed tracking system of BAM students, documenting outreach efforts, application progress, academic pathways, key milestones, action items, and next steps. Regularly reviews student progress to provide timely guidance and support that facilitates successful transition into the master's program;
• Records and reviews detailed advisement notes in Patriot Connect, as well as utilizes the system for case management;
• Maintains a consistent schedule of walk-in hours and advisement appointments (in-person and online);
• Researches and communicates the educational and financial benefits of master's degree attainment, including earning potential, career advancement opportunities, and employment outcomes, to relevant student populations in order to promote program retention and encourage continued enrollment;
• Provides regular reports to CEC senior management on BAM student population and retention, using Micro Strategy & Patriot Connect;
• Plans and executes BAM Transition Day, and, in collaboration with supervisor, identifies or creates other events to recruit and retain BAM students;
• Proactively alerts students to upcoming deadlines and keeps them on track;
• Coordinates and follow-ups with department advisors on behalf of BAM students;
• Receives, reviews, and submits transition forms by required deadlines. Tracks forms in existing spreadsheet, improving forms, tracking and processes as needed. Liaises with Office of Graduate Admissions. Submits and justifies Graduate Division appeals when deadlines are missed; and
• Ensures undergraduate BAM students who are admitted into Graduate programs are fully oriented and have the information and resources available to complete their master’s programs on time. Troubleshoots first semester graduate admission/registration issues. Helps resolve complex cases. Continues to monitor students through MS graduation to report outcomes to CEC leadership via the tracking spreadsheet. Using reports sent by the Registrar, and in coordination with the appropriate Graduate Program Director, initiate pathway removal for students who fail to meet academic requirements for transition.

BAM Student Recruitment

• Increases undergraduate participation in BAM by…