Case Manager, Substance Use Disorder

Case Manager - SUD

Annual Salary $49,612

Work Schedule M-F 8:30 am - 5:00 pm

Join the Hampton-Newport News Community Services Board as a Full Time Case Manager focusing on Substance Use Disorder (SUD), where your expertise in Human Services can make a transformative impact in our community. Enjoy an exciting, onsite work environment in Hampton, where collaboration with a dedicated team fosters a professional atmosphere.

Your role as a Case Manager will allow you to engage directly with individuals seeking support, making your daily work both rewarding and meaningful. With a competitive salary of $49,612
, you will be compensated fairly for the valuable contributions you make to our services. This position not only promises professional growth within a reputable organization but also allows you to advocate for those in need of assistance.

You will be offered great benefits such as Medical, Dental, Vision, Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Employee Discounts, and the Virginia Retirement System (VRS). If you are passionate about making a difference in the field of Substance Use Disorder, we encourage you to apply and become part of our mission.

Since 1971, Hampton-Newport News Community Services Board has provided the highest quality of behavioral health services to residents of the cities of Hampton and Newport News, Virginia, offering a comprehensive array of programs for both children and adults living with mental illness, developmental disabilities, and/or substance use disorders.

As a Full-Time Case Manager specializing in Substance Use Disorder at the Hampton-Newport News Community Services Board, you will play a critical role in ensuring continuity of care for individuals with mental illness, intellectual developmental disabilities, and substance abuse challenges. This dynamic position involves assessing individual needs, developing tailored service plans, and providing hands‑on support in areas such as crisis intervention, basic needs assistance, and medication supervision.

You will engage with individuals and families to deliver compassionate advocacy while coordinating services across various disciplines. The role requires creativity and adaptability to navigate resource limitations, especially in crisis situations.

You will also support clients in achieving their goals, and participate in discharge planning. This multifaceted role offers the opportunity to make a meaningful impact in the lives of those facing serious emotional disturbances and substance use disorders.

To excel as a Full-Time Case Manager specializing in Substance Use Disorder at the Hampton-Newport News Community Services Board, candidates must possess a comprehensive understanding of community services and support systems, including primary healthcare, mental health, and substance abuse treatment programs. Knowledge of the nature of serious mental illness and developmental disabilities is essential. Proficiency in various assessment types, treatment modalities, and the service planning process will enable effective development of Individual Service Plans tailored to client needs.

Successful candidates will demonstrate strong skills in identifying resources and coordinating services while maintaining effective relationships with team members and external providers. The ability to engage with clients compassionately and to document their needs accurately is vital.

Independent working capabilities, combined with a commitment to uphold confidentiality and comply with applicable laws, will ensure the delivery of high-quality case management services to individuals facing Substance Use Disorder challenges. A Bachelor's degree in Human Services and relevant experience are also required.

Knowledge, Skills, & Abilities

• Community services and systems, including primary care, support services, eligibility criteria, and mental health, developmental disability, and substance use treatment programs.
• Assessment types and their use in service…