Bill Gosling Outsourcing in Hampton, Virginia seeks a Prime Advocate to deliver white-glove support to premium fintech members. You will handle payments, disputes, and account access via voice, chat, and email.
You’ll own cases end-to-end, explain decisions clearly, and balance urgency with account protection. Collaboration with policies and risk controls is essential.
The role requires empathy, clear communication, and the ability to work onsite, with rotating shifts including weekends.
This posting is for the White-Glove Fin Tech Support Specialist role at Bill Gosling Outsourcing, based in Hampton, VA, United States.
The advertised compensation is 42.000 - 56.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the White-Glove Fin Tech Support Specialist role in the description above.
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