Housekeeping Supervisor – Hampton Inn & Suites Mt. Pleasant IOP (Job Number: HOT0C79J) Work Locations
Hampton Inn & Suites Charleston/Mt Pleasant, 1104 Isle of Palms Connector, Mt. Pleasant 29464
BackgroundA Housekeeping Supervisor with Hampton Inn & Suites is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
With nearly 1,900 hotels globally, Hampton Hotels offer guests friendly service, clean rooms and comfortable surroundings, every time. Guests also enjoy free high‑speed Internet access, free hot breakfast and more. Plus, Hampton guarantees 100% satisfaction with every stay – if you’re not satisfied, we don’t expect you to pay. We provide our guests with all the things they need at a great price, delivering the experience on which our guests depend.
Our approachable, authentic and helpful teams genuinely connect with guests. Hampton exists to anticipate a traveler’s needs, creating the edge to advance their journey.
Hampton is one of Hilton Worldwide’s ten market‑leading brands. For more information visit If you appreciate friendly service and are committed to guest satisfaction, you may be just the person we are looking for to work as a Team Member with Hampton.
Responsibilities- Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards.
- Assess inventory of, assign for cleaning and inspect rooms.
- Verify and report status and/or discrepancies of rooms.
- Communicate and coordinate with Property Operations/Engineering to ensure efficient maintenance and repair of items related to guest rooms and public areas, as needed.
- Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories, as needed.
- Perform Room Attendant and/or Houseperson duties, as needed.
- Assist in performance evaluations of Room Attendants and Housepersons, as needed.
- Respond to special guest requests in a timely, friendly and efficient manner.
Hilton Worldwide looks for the demonstration of the following values:
- Hospitality – Passionate about delivering exceptional guest experiences.
- Integrity – Do the right thing, all the time.
- Leadership – Leaders in our industry and communities.
- Teamwork – Team players in everything we do.
- Ownership – Own our actions and decisions.
- Now – Operate with urgency and discipline.
Additional key attributes include Living the Values, Quality, Productivity, Customer Focus, and Teamwork.
BenefitsYour benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners.
After 90 days you may enroll in Hilton Worldwide’s Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full‑time team members in the United States.
All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.
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