Information Technology; IT Specialist

Join to apply for the Information Technology (IT) Specialist role at K2 Group, Inc.

K2 Group is seeking an Information Technology Specialist to ensure the operation, security, and integrity of information systems including WAN/LAN for the Headquarters – Air Combat Command (ACC) at Langley AFB.

Key responsibilities include:

• Escalate service tickets using Remedy and/or Service Now ticketing systems.
• Maintain patch logs for all equipment patched to network devices.
• Utilize Microsoft Active Directory and IAO express for user account management.
• Configure and install Cisco Webex Conferencing Systems and VoIP.
• Use Linux command line commands to update and configure system settings.
• Implement corrective measures for Information Assurance (IA) incidents to enhance system security.
• Manage the accreditation process for Classified Processing Areas/TEMPEST.
• Build and maintain ATOs for Windows/Linux systems.
• Provide Tier I and II Help Desk support for troubleshooting network, hardware, mobile devices, software, and account issues.
• Trace, replace, or install fiber and hardware to resolve workstation issues.

Experience: 3-5 years of relevant IT/IA experience required.

Certifications: Required:
CompTIA A+;
Preferred:
CompTIA Sec+ and Linux+.

Clearance: Must have active TS/SCI clearance.

Benefits: Medical/Dental/Vision Insurance; FSA Medical & Dependent Care;
Pre-tax 401(k) & ROTH 401(k);
Profit Sharing;
Life & Accidental Death Insurance;
Short & Long Term Disability;
Tuition Reimbursement;
Job-related Course Reimbursement;
Holiday Pay;
Paid Time Off.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Aviation and Aerospace, Computer and Network Security, Armed Forces

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Location options include Norfolk, VA ($94,400 - $157,600) and Newport News, VA ($25,000 - $76,000). Other related roles and salary details are also listed.