IT Business Systems Analyst; On-Site Position

Position: IT Business Systems Analyst (On-Site Position)
* Ability to identify data from primary or secondary data sources.
* Ability to Identify, analyze, and interpret trends or patterns in complex data sets.
* Identify work elements in detail and develop work standards and method improvements.
* Develop procedures, forms, and work measurements to effect methods improvement, work simplification.
* Create presentations and charts for informative and accurate dissemination of data and trends.
* Develop methods to determine performance within the department and identify trends.
* Write and/or edit manuals for uniform use of new or revised procedures and policies.
* Perform independent or collaborative market research for the purposes of information gathering in support of proposal or solicitation development.
* Interpret data, analyze results using statistical techniques and provide ongoing reports.
* Develop and update technical documentation and content adhering to format, structure, and style guidelines.
* Proficiency in writing clear and concise technical and non-technical materials using authoring tools.
* A self-starter and quick learner with excellent written and oral communication skills and an eye for pertinent detail.
* Ability to listen and effectively translate complex technology discussions into workflows, requirements, business processes and policies.
* Ability to complete assigned deliverables within strict timelines and work well in a fast-paced project environment.
* Keen attention to detail.
* Delivery of product with strict adherence to deadlines and timelines.
* Managing records created and received in compliance with Hampton Roads Transit’s Records Management Policy and Procedures.
* Responsible for coordinating the records management effort within the department.##
** Required Knowledge, Abilities and Skills Essential to Job Functions
*** Candidates who have cross-functional experience in the technology industry with writing experience preferred.
* Candidate must be a fast learner, self-motivated, and able to manage multiple deliverables simultaneously.
* Major/concentration in Information Systems, or Technical Communications a plus
* Work collaboratively with SME experts to coordinate and edit material
* Ability to learn and understand functionality of varied enterprise systems and software applications
* Ability to lead JAD sessions and/or facilitate meetings to extract requirements for a scope of work or a development project.
* Ability to translate technical details into functional business language
* Support software testing documentation activities as required
* Working knowledge of technology and engineering processes
* Ability to effectively convey information and work well in a structured environment
* Ability to communicate effectively with different levels of management and within the business administrative, functional and technical communities.
* Good critical and analytical thinking.
* Proven ability to self-edit work effectively as well as to write clear, concise and comprehensive documentation on complex, multi-level technical issues, including storyboard creation and development
* Excellent organization, strong written/verbal communications and writing styles with an eye for detail.
* Ability to grasp complex software, learn quickly and work within tight deadlines.
* Ability to handle multiple tasks simultaneously and meet multiple deadlines.
* Excellent written and verbal communication skills.
* Sample work will be requested.
* At least 3+ years’ experience writing clear and concise technical documentation
* At least 10+ years of general cross-functional technology experience### Introduce yourself
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