Workday HCM - Functional Support Analyst

.Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.  .
*** All applicants must be legally authorized to work in the United States without current or future company sponsorship.
****** This position is located in the Hampton Roads, VA offices and requires on-site presence.
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* Essential Job Functions:

**(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)
** Implementation
* ** Work with technical team and functional users to plan and upgrade or implement HRMS application.
* Provide daily user support and troubleshooting of issues.
* Functional liaison with technical team for issues or enhancements needing IT support. Including working with users to provide applicable functional specifications and system testing of IT fixes and enhancements.
* Work with functional users to ensure continuous effective use of agency’s HRMS application.
* Assist users with utilizing additional delivered functionality.
* Assist with leading requirement analysis sessions to gather key business objectives.
* Work with team to continually build application business processes.
* Provide power user support in creation of advanced reports for team shared use.
* On-going review of regulatory changes; to include working with functional users to communicate, test and build of training in support of changes to application based on released updates and upgrades.
* Work with functional team to gather and document requirements to apply system solutions to business problems.
* Assist functional users in performing configuration changes, testing, training and business process documentation as needed.
* Provide continuous mentoring and knowledge transfer to functional users.
* Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
* Perform other functional analyst support duties as needed.
** Required Knowledge, Abilities and Skills Essential to

Job Functions:

*** Proven experience as Workday HRMS Functional Support analyst in the implementation of Workday’s HRMS ERP systems.
* Proven experience with full lifecycle implementation with Workday HRMS ERP system and technical knowledge of Workday HRMS applications.
* Exemplified advanced knowledge in understanding of business requirements, processes and implementation approaches for three or more of the following Workday HRMS core modules:
Workforce Management, Benefits Administration, Payroll, Recruiting or Absence Management.
* Experience with configuring Workflow approvals.
* Demonstrated experience with implementing and managing application security for Workday’s HRMS system.
* Must be able to QA test development work and work with the technical development team to ensure customer requirements are met.
* Advanced knowledge of HR business practices, workflow analysis, business systems design, and process re-engineering.
* Proven experience in requirement gathering, fit/gap analysis, documenting design, test planning, test scripts etc.…
* Accountable and strong rapport with technical counterpart and user community.
* Willing to provide leadership in the development of functional skills in others through active knowledge sharing.
* Technical proficiency in developing user reports with Workday’s HRMS system.
* Technical proficiency with SQL for reviewing data, troubleshooting and testing/validating source system data.
* Demonstrated ability to handle multiple priorities effectively and efficiently.
* Demonstrated skill in verbal and written communications.
* Excellent issue resolution (problem diagnosis), analytical and troubleshooting skills.
* Demonstrated commitment to and understanding of best practices in quality customer service.
** Required Software Knowledge and Skills Essential to

Job Functions:

** Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential.…