Director, Data Analytics and Reporting

Director, Data Analytics and Reporting in Hampton, VA 23668

$80,000.00 - $90,000.00 Semi-Monthly

Location

200 William R. Harvey Way, Hampton, VA 23668

The Director for Data Analytics and Reporting for Student Success and Enrollment Management provides division-wide leadership and oversight for data integrity, statistical analysis, institutional reporting, and regulatory compliance across the Division of Student Success and Enrollment Management at Hampton University.

Reporting directly to the Vice President for Student Success and Enrollment Management, this position coordinates the collection, validation, reconciliation, analysis, and timely submission of accurate data and statistical reports for all departments within the division. The Director serves as the division’s primary liaison to the Operations, Analysis and Research Department, Information Technology Department, university SLATE Captains, and other institutional stakeholders to ensure data accuracy, consistency, and alignment with university reporting standards.

The position oversees the preparation and validation of required reports submitted to federal, state, and local agencies, as well as institutional leadership, accrediting bodies, and other authorized entities. The Director translates complex data into actionable insights that inform enrollment strategies, student success initiatives, retention and graduation outcomes, resource allocation, operational efficiency, and executive decision-making.

The Director acts as the direct bridge between departments, including Admissions, Financial Aid, and Student Life, and software developers, translating business needs into technical specifications, coordinating testing for vendor updates, and configuring system rules and workflows to support operational objectives. The position serves as the functional owner and power user of the University's primary Student Information System (SIS), Customer Relationship Management (CRM) enrollment platform, Financial Aid systems, and Student Life technology platforms.

Additionally, the Director leads and coordinates User Acceptance Testing (UAT), script validation, and quality assurance activities for enterprise software upgrades, third-party module integrations, and patch implementations to ensure system functionality, data integrity, and user readiness. The position also authors standard operating procedures (SOPs), system guides, and training frameworks to support effective communication, facilitate swift user adoption of system updates, and promote consistent use of technology solutions across campus divisions.

This position allows hybrid environment of two remote workdays a week.

• Establish and maintain division-wide standards for data accuracy, integrity, consistency, and reporting.
• Coordinate the collection, consolidation, validation, and reconciliation of data across all departments within Student Success and Enrollment Management.
• Assess the division’s technology, equipment and software needs; recommend appropriate platforms and innovative technology solutions and identify opportunities to streamline workflows, enhance system integration and maximize operational efficiency.
• Identify and resolve data discrepancies in collaboration with appropriate university departments.
• Maintain appropriate documentation and audit trails to support data verification and institutional accountability
• Ensure that reporting requirements, deadlines, definitions, and data specifications are communicated to relevant departmental stakeholders.
• Collaborate with institutional research, information technology, and other designated university offices to reconcile reporting differences and validate submissions.
• Maintain a centralized reporting calendar and…