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General Manager

Job in Hampton, Virginia, 23661, USA
Listing for: Plazahotelelpaso
Full Time position
Listed on 2026-01-02
Job specializations:
  • Management
    Hotel Management, General Management
Job Description & How to Apply Below

Opportunity:
General Manager

The Hampton Inn & Suites Kokomo is looking for a General Manager to lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.

Your Growth Path

Area General Manager - Regional Director of Operations – Vice President of Operations

Your Focuses Leadership
  • Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
  • Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Guest Experience
  • Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
  • Continuously seek opportunities to enhance guest interactions and exceed expectations.
Financial Performance
  • Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
  • Monitor financial performance through regular analysis and implement corrective actions as needed.
Operational Excellence
  • Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
  • Implement best practices to uphold quality and safety standards.
Employee Development
  • Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
Your Background and Skills
  • Associate or Bachelor’s Degree in Business, Hospitality or a related field.
  • Previous hotel GM experience is preferred.
  • Hilton experience is strongly preferred.
HHM Benefits and Perks
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Quarterly Bonuses and Incentives
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Technology Reimbursements
Work Environment and Context
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
  • Occasional travel required.
What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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