Operations Manager

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The Operations Manager is a member of the Store Management team, tasked with driving store execution and performance to build consumer loyalty to CVS/pharmacy. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Operations Managers are not part of the CVS/pharmacy Retail Management Development Program and are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should apply for Store Manager in Training openings.

• Lead others and work effectively with store crews
• Supervise, assign, and direct activities of the store’s crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with action plans for operational and service improvement
• Assist customers with their questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

• Deductive reasoning ability, advanced analytical skills, and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including early morning, overnight, and weekend shifts, as well as overtime and urgent issue response.

• Experience as a retail manager or supervisor.

High School Diploma or Equivalent (preferred but not required).

40

Full time

$18.00 - $28.00 per hour (base rate dependent on experience, education, geography, and other factors).

• Affordable medical plan options, a 401(k) plan with company match, and an employee stock purchase plan.
• No‑cost programs for wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing different needs, including paid time off, flexible schedules, family leave, dependent care resources, colleague assistance, tuition assistance, retiree medical access, and additional benefits based on eligibility.

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We anticipate the application window for this opening will close on: 04/02/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.