General Manager

Pay Range: $160,000 - $225,000

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia:
Colonial Downs Racetrack, Rosie's Gaming Emporium, Rosie's Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration.

This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

The Gaming Operations General Manager provides strategic and operational leadership for the Company's gaming, hospitality, food and beverage, and ancillary operations for Rosie's Hampton. This position is responsible for driving financial performance, operational excellence, regulatory compliance, guest satisfaction, and team member engagement while ensuring alignment with the Company's vision, values, and long-term business objectives.

The General Manager serves as the senior on-site executive and is accountable for developing and executing business strategies that maximize revenue, profitability, market share, and guest loyalty. This role oversees all aspects of property operations, workforce planning, culture development, capital improvement projects, and the establishment of best-in-class operational standards.

Compensation: $160,000 - $225,000

• Provide executive leadership and direction for all operational functions at the property.
• Maintain a thorough and current understanding of applicable gaming laws, regulations, and industry standards to ensure full compliance with all federal, state, local, racing, gaming, and company regulatory requirements.
• Develop and execute strategic business plans designed to achieve financial, operational, and guest service objectives.
• Drive revenue growth, profitability, market penetration, and operational efficiencies while maintaining exceptional guest experiences.
• Ensure effective stewardship of Company assets and resources while maintaining a strong focus on return on investment.
• Monitor financial performance of all areas against planned performance, taking action to improve performance where necessary.
• Develops and presents to VP Gaming Operations matters requiring a decision outside the scope of daily operations.
• Ensures key performance indicators (KPIs) and operational metrics are implemented and executed to evaluate performance, identify opportunities, and drive continuous improvement.
• Analyze financial statements, operational reports, market trends, and competitive activity to make informed business decisions.
• Lead annual operating plans, budgets, forecasts, and capital expenditure planning processes.
• Reviews and approves cost control reports, cost estimates, and manpower and facilities requirements forecast.
• Direct and oversee day-to-day operations through assigned department leaders; counseling, guiding to ensure consistent execution of Company standards and operating procedures.
• Ensure procedures followed for all operating activities with special emphasis on regulatory compliance, safety, employee relations, guest relations, internal controls, and the security of Company funds and assets.
• Develops specific short-term and long-term plans and programs, together with supporting budget requests and financial estimates.
• Collaborates regularly with Company-wide operational departments and property teams to discuss comprehensive aspects of the operation, including financial performance, efficiency, and operational enhancements.
• P…