Cluster Sales Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director of Sales Full Time Management Courtyard by Marriot - Northwest, Henrico, VA, US

Salary Range: $50,000.00 To $65,000.00 Annually

Company: Kalyan Hospitality
Department: Sales & Marketing
Reports To: General Manager/Complex Director of Sales / Regional Director of Sales & Marketing/VP of Sales and Marketing

The Cluster Sales Manager is a hands-on sales producer responsible for generating new business, growing existing accounts, and maximizing group, meeting, corporate, and other sales opportunities across multiple assigned Kalyan Hospitality properties.

This is an exciting opportunity for a hospitality sales professional who enjoys building relationships, being in the market, developing new business, and having the ability to sell multiple hotels rather than being limited to one property.

The Cluster Sales Manager will work closely with the Complex Director of Sales, Area and Regional Sales leadership, Revenue Management, Marketing, General Managers, and hotel operations teams to execute sales strategies and achieve revenue goals.

The successful candidate will understand the unique strengths and positioning of each assigned hotel and strategically place business at the property that best meets the customer's needs while maximizing revenue opportunities for the cluster.

This position does not have direct supervisory responsibility. It is an individual contributor role with significant responsibility for sales production, account development, client relationships, and cross-property business development.

• Develop and execute a proactive sales strategy for assigned cluster properties.
• Generate new business through prospecting, cold calls, outside sales calls, networking, referrals, sales blitzes, industry events, and other business-development activities.
• Identify, qualify, develop, and close new business opportunities across multiple market segments.
• Conduct client appointments, sales calls, site tours, business lunches, maintenance calls, and closing calls.
• Develop relationships with key decision-makers and influencers within target accounts.
• Meet or exceed established sales activity, revenue, and room-night production goals.
• Develop monthly sales action plans and maintain an active prospecting pipeline.
• Identify opportunities to grow existing accounts and generate repeat business.
• Represent Kalyan Hospitality professionally throughout the local business community.

• Actively solicit and sell group rooms, meetings, weddings, social events, corporate meetings, sports groups, SMERF, and other assigned market segments.
• Qualify leads and determines the best hotel, dates, space, rate, and package based on customer needs and revenue strategy.
• Prepare proposals, contracts, correspondence, and other sales materials accurately and timely.
• Conduct hotel and site tours and effectively present the features, benefits, amenities, meeting space, and services of assigned properties.
• Manage the sales process from initial inquiry through closing and turnover to the appropriate hotel team member.
• Maintain accurate group blocks, pickup information, contracts, traces, and client records.
• Monitor group booking pace and communicate opportunities or concerns to Sales and Revenue leadership.
• Partner with hotel operations and Food & Beverage teams to ensure successful execution of meetings and events.

• Develop and maintain strong relationships with top accounts, target accounts, meeting planners, corporate clients, community partners, and other key business relationships.
• Regularly communicate with clients to understand current and future lodging, meeting, and event needs.
• Conduct account reviews and identify opportunities for increased production, repeat business, referrals, and cross-selling.
• Provide exceptional client service from initial prospecting through contracting, arrival, event execution, and post-event follow-up.
• Build long-term relationships that generate repeat business and strengthen Kalyan Hospitality's presence in the market.
• Maintain detailed knowledge of all assigned hotels, including guest rooms, meeting space, amenities, location, market positioning, rate structure, and competitive advantages.
• Identify opportunities to place business at the Kalyan property that best meets the…