STI HIV Prevention and Harm Reduction Program Community Health Worker

Job Summary

The Community Health Worker (CHW) works in a population-based practice setting in Clark County. The CHW, a paraprofessional classification in the STI HIV Prevention and Harm Reduction Program, provides culturally competent community/public health services and works in a population-based practice setting in Clark County. The majority of health and outreach services are provided on-site at the Harm Reduction Center (HRC) located at the Center for Community Health or other community locations according to protocols, and under the oversight of a Program Coordinator (PC), Program Manager (PM), and the Health Officer (HO).

This position is responsible for providing in-person harm reduction services, inclusive of staffing the Harm Reduction Syringe Services Program and community outreach events, providing operational support during STI HIV clinic, as well as other programmatic duties as assigned.

Understanding and promoting the public health mission of the Department; providing courteous, respectful, efficient customer service to all Health Department clients; honoring diversity of all department employees and constituents; participating in Health Department training; and striving for personal excellence in public health work.

This position reports directly to the Program Manager of the STI HIV Prevention and Harm Reduction Program and will work an 8‑hour schedule Monday through Friday. This is a full‑time represented position, represented by Local 335. It has the option of a remote/hybrid work schedule. However, the candidate selected must reside in OR or WA. No exceptions.

Duties may include but are not limited to the following:

• Demonstrates proficiency in using various computer applications (e.g. MS Word, Excel, PowerPoint, Smartsheet) as applicable to design or complete forms, correspondence, spreadsheets, data entry, etc.
• Effectively operates complex equipment and office machinery, which includes computers, printers, scanners, and facsimile machines.
• Provides courteous customer service to providers, clients, and the public. Responds to routine inquiries by phone or face to face; listens to questions and explains procedures, rules or functions according to relevant program guidelines; fulfills requests for information or directs clients to appropriate person or section.
• Assist clients in accessing services through appropriate referral to psychosocial support services; substance use treatment, harm reduction services, enrollment into a health insurance plan; access to medical treatment services for HIV and other diseases; domestic violence intervention; drug & alcohol referral; and public transportation, etc.
• Supports the HRC Syringe Services Program by performing syringe service roles, including client intake, service encounters, individual counseling and referrals, and sharps management.
• Participates in overdose prevention training at the HRC and outreach events within the community.
• Supports the HRC STI HIV clinical services by performing tasks including client check‑in and registration, specimen ordering and processing, and other duties as needed.
• Package and ship specimens in accordance with requirements for shipping biological substances.
• Support the planning and implementation of programmatic outreach activities and other special projects.
• Participates in program specific or department‑wide evaluation activities.
• Perform other related duties as requested by the PC or PM.

Education and Experience: High school diploma or GED equivalent and two (2) years of experience, training, or applicable community experience in counseling or health outreach.

Some positions may require oral and written fluency in both English and the language of the community being served.

Any satisfactory combination of education, experience and training which ensures the ability to perform the work will be considered.

Knowledge of: Principles, policies, procedures, methods, and techniques specific to general health, infectious disease control, prevention, and public health; communicable disease etiology, manifestations, progression,…