IT Specialist Level 1

Position: IT Specialist Level 1 (47188)
# IT Specialist Level 1 (47188)
Hot Job Central Valley Meat Company Inc - HANFORD, CA 93230## Overview Salary Range $21.00 - $25.00 Hourly## Description
** Job description
**** Summary
* * The IT Specialists role is to ensure the stable operation of all in-house Microsoft infrastructures. This includes planning, developing, installing, configuring, maintaining, securing, updating and optimizing all hardware with the Windows O/S installed. Responsible for escalated end user hardware and software support issues, and support staff training where required.

** Responsibilities
* ** Manage servers, including, but not limited to, e-mail, print, database, RDS, IIS, and backup servers and their associated operating systems and software.
* Aid in the installation, configuration, maintenance, and troubleshooting of server hardware and software.
* Monitor email and ticketing queues for proactive self-assignment of tasks and respond in the appropriate manner (phone, email, in person). Inform other team members of work status.
* Provide escalated end user support for all phones, conferencing, and related hardware
* Document job functions and procedures as necessary.
** Education/Experience/Certifications
*** Associates Degree; or equivalent combination of education and experience.
* A+ is desirable.
** Abilities/Key Competencies/Skills
*** Ability to travel between locations
* Operate with a customer service approach.
* Demonstrate sound troubleshooting methodology and problem solving.
* Demonstrate quality management in the performance of duties.
* Demonstrate the ability to handle multiple tasks simultaneously.
* Effective oral and written communication skills.
* Ability to work as a team member as well as independently.
* Demonstrate appropriate time management and project planning skills.
* Seek self-development and learning opportunities.
* Strong knowledge of commonly used concepts, practices, and procedures within the field.
* Knowledge of Microsoft Windows Server 2008 R2/2012 R2 operating systems and understanding of basic networking.
* Experience, and understanding, of Microsoft SQL, Exchange, IIS, Shoretel, Sonicwall technologies is desirable.
* Understanding, of backup technologies, virtualization technologies, and Microsoft Active Directory is desirable.