Housing navigator, Social Work

Under the direct supervision of the CalAIM Program Manager, the employee will be evaluated based on skillset, experience, and ability to provide program services under the capacity as a Housing Navigator.

Essential Duties and Responsibilities of a Housing Navigator:

Experience working with individuals who are chronically homeless, homeless families, those at risk of becoming homeless, and/or homeless veterans.

Knowledge of Public Housing Authority and Housing subsidy is ideal (i.e., Housing Choice Vouchers, Shelter Plus Care, VASH, permanent supportive housing, affordable and market rate housing, and other housing opportunities).Identify the member’s current housing status, preferences, income, household needs, accessibility needs and barriers to obtaining housing.

Assist clients with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocate for clients with prospective landlords.

Assist the members through the approval and leasing process.

Provide client advocacy, case management, outreach and engagement, individualized client support by conducting Housing Assessments, helping to develop Housing Support Plans to address their barriers, achieve better health outcomes, increase their income, and maintain and sustain permanent housing.

As part of the Housing Plan, identify each area in which clients will need assistance to accomplish the outlined goals and objectives (i.e., scheduling appointments, applying for public benefits, identifying subsidized housing, etc.). Establish realistic housing goals and the steps to obtain permanent housing.

Conduct outreach in the community routinely including daily, weekly, monthly; and is expected to meet clients where they are; this includes shelters, parks, alleyways, community events, etc.

Participate in community events throughout the tri-county area and will be expected to advocate on behalf of their clients.

Work to recruit landlords and establish working relationships for the benefit of clientele.

All CalAIM Employees will be expected to demonstrate the following skillsets:

Provide person centered approach services.

Assist clients with identifying barriers and building plans to mitigate or reduce barriers.

Connect clients to other community resources in the community.

Comfortable with public speaking.

Good working knowledge of how to use general office tools including Microsoft Office and Outlook.

Team oriented individual willing to support peers in daily outreach or coverage as needed.

Work collaboratively with Champions programs, managed care plans, primary care providers, and local housing programs to conduct screening interviews, complete intake documentation, and coordinate move-in and exit of all program participants.

Respond to referrals and clients’ requests for case management assessment and intervention within the required response time.

Accurately record all contacts made and services provided in Champions’ electronic health records system in a timely manner.

Encourage and promote an environment that is strengths-based to assist clients in meeting their individual goals.

Maintain complete and accurate documentation of service objectives and outcomes as well as other services in accordance with federal, state, county, and the Organization’s guidelines.

Complete follow-up and retention services and provide back-up documentation in client file.

Outreach to community, business owners, realtors, landlords, housing developers, and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing resources, employment, supportive services, and housing opportunities.

Attendance to community meetings and possible…