Retail Automotive Office Assistant

Retail Automotive Office Assistant

The Retail Automotive Office Assistant is responsible for providing administrative and customer support within a retail automotive environment. This role requires attention to detail, organizational skills, and the ability to multitask efficiently in a fast-paced setting.

• Prepare, process, and complete automotive titles accurately.
• Ensure compliance with state and local regulations related to title transfers.
• Verify and maintain proper documentation for title processing.

• Organize and maintain electronic and physical files, including sales contracts, invoices, and title documents.
• Ensure records are up to date and accessible for team members.

• Answer incoming calls promptly and professionally.
• Assist customers with inquiries or direct them to the appropriate department or staff member.

• Handle customer payments, including cash, credit card, check transactions and payment links
• Maintain accurate cash drawer records and perform end-of-day balancing.

• Provide clerical assistance such as data entry, preparing reports, and responding to emails.
• Support variable and fixed teams with administrative tasks as needed.

• Greet customers warmly and assist with their needs.
• Address customer concerns or elevate them to management when necessary.

• High school diploma or equivalent.
• Previous experience in an office or administrative role; automotive industry experience preferred.
• Proficient in Microsoft Office Suite and general computer skills.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

• Paid Vacation and Holidays
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan

This position is performed in an office setting within a retail automotive environment. It may involve occasional interaction with customers in the showroom or service areas.