Retail Automotive Office Assistant

Retail Automotive Office Assistant – Tom Boland Ford

This Retail Automotive Office Assistant position involves providing administrative and customer support within a retail automotive environment. The role requires attention to detail, organizational skills, and the ability to multitask efficiently in a fast‑paced setting.

This position is performed in an office setting within a retail automotive environment. It may involve occasional interaction with customers in the showroom or service areas.

• Automotive Title Processing: prepare, process, and complete automotive titles accurately; ensure compliance with state and local regulations and maintain proper documentation.
• Filing and Record Management: organize and maintain electronic and physical files (sales contracts, invoices, title documents) and keep records up to date for team access.
• Phone Management: answer incoming calls promptly and professionally, assist customers with inquiries or direct them to the appropriate department.
• Cashiering Duties: handle customer payments including cash, credit card, check transactions and payment links; maintain accurate cash drawer records and perform end‑of‑day balancing.
• General Administrative Support: provide clerical assistance such as data entry, preparing reports, responding to emails, and support variable and fixed teams with administrative tasks as needed.
• Customer Service: greet customers warmly, assist with their needs, address concerns or elevate them to management when necessary.

• High school diploma or equivalent.
• Previous experience in an office or administrative role; automotive industry experience preferred.
• Proficient in Microsoft Office Suite and general computer skills.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

• Paid Vacation and Holidays
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan

Entry level

Contract

Administrative

Motor Vehicle Manufacturing