Customer Service Coordinator

This range is provided by Pest Co. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Founded in late 2021, Pest Co is one of the fastest growing Pest Control companies in the US. Through our leading brands, we offer single-family residential, multi-family residential and commercial pest control services in key markets across the US. Pest Co continues to expand through acquisition and strong organic growth. We emphasize that outstanding people are the key to our success.

$17.00/hr - $18.00/hr

Hannibal, MO

Full-Time

Monday-Friday

• Manage incoming calls and customer inquiries.
• Manage and maintain customer “Sales lead” database.
• Respond to routine customer questions and concerns promptly as needed.
• Identify and assess customer inquiries to achieve customer satisfaction.
• Education and Training provided on-the-job.
• Maintain an efficient calendar of day-to-day activities.
• Develop a strong knowledge of the company’s products, processes, and services.
• All duties for Customer Service Representative assigned by management.

• High school diploma or equivalent.
• Strong Communication skills effectively through verbal, written and in person.
• Strong customer service and in-person presentation skills.
• Strong attention to detail and accurate record keeping.
• Self-motivated and results driven.
• Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac
• Pass a background check.
• Pest Control experience preferred but not required.

• Overtime, Commissions, and Bonuses (for applicable roles)
• Paid Time Off, Paid Sick Time, & Paid Holidays
• Medical, Dental, and Vision Insurance
• Company Provided Life Insurance
• 401K – Employer Match
• Health Savings Account (HSA) - Automatic Employer Contribution
• Flexible Spending Account (FSA), Dependent Care FSA
• Voluntary Life Insurance (Employee, Spouse & Child)
• Voluntary Short-Term and Long-Term Disability
• Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage)
• Employee Assistance Program
• Pest Co Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!)
• Smart Dollar Financial Wellness Program
• Educational Resources and Training provided on-the-job.

Medical Benefits are effective on the 1st of the month following the date of hire.

To learn more about Pest Co Holdings LLC please visit

Pest Co provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Entry level

Full-time

Other

Consumer Services

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