Crisis Stabilization Unit Director - Hannibal

Mark Twain Behavioral Health (MTBH) is a private not-for-profit Certified Community Behavioral Health Organization serving Northeast Missouri since 1975 with a wide variety of outpatient services. We strive to treat the whole person by promoting wellness as individuals work toward their personal goals of achieving a satisfying, productive and healthy lifestyle.

Mark Twain Behavioral Health is seeking a full-time Crisis Stabilization Unit Director for our Hannibal Communications Drive Office. This full-time salaried position offers competitive pay and full benefits. We offer a supportive culture of appreciation and a strong emphasis on the health and well-being of our team.

This position provides oversight of the Crisis Stabilization Unit (CSU), also known as a Behavioral Health Crisis Center (BHCC) at the Recovery Center, executing the clinical procedures of the unit, monitoring quality assurance processes, managing and promoting the crisis stabilization services related to the program. Additionally, this position provides oversight of consumer care in collaboration with the Clinical/ Recovery/ Mobile Crisis Response Team, including comprehensive crisis stabilization care.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assure that the CSU is complying with all agency policies/ procedures and state and federal certification standards (CARF, DBH, and BNDD)

Work closely with MTBH leadership to offer robust crisis stabilization services to area adults in effort to localize care, provide least restrictive options, stabilize individuals in crisis and refer to ongoing behavioral health/ SUD treatment services

Support documentation of services performed in accordance with DMH, CARF, and MTBH Policies and Procedures

Consult with staff regarding medications, psychosocial comprehensive assessments, crisis interventions, and other necessary issues as they arise in the CSU

Train and develop staff in the areas of crisis stabilization, medication protocols, and patient education on local available resources to connect consumers to ongoing support systems

Oversee medication storage and dispensing of medications if license allows oversight, and If not, collaborate with Recovery Withdrawal Management / Detox Director for assistance with medication

Participate in agency Quality Improvement Program

Provide input on agency Policy and Procedure for CSU Services

Assist in the recruitment, hiring, and training of new staff and provide ongoing training for existing staff that are under this position’s supervision

Supervise program staff, including the completion of schedules and performance evaluations

Be available to field inquiries from other departmental staff regarding the care of consumers

Collaborate with the members of the Leadership Team, Medical Providers, and Medical Directors on the delivery of quality SUD (Substance Use Disorder)/ Integrated Services

Submit required CSU/ BHCC statistics to the Missouri Behavioral Health Council (MBHC) monthly for review

Attend internal program director meetings, MBHC State-Wide meetings, and local CIT (Crisis Intervention Team) coalitions to promote the implementation of CSU services across the state

Establish a CSU marketing plan in collaboration with the MTBH Director of Marketing and Community Development, provide education on CSU services, and seek feedback from community stakeholders

Adherence to the MTBH Ethical Code of Conduct and all policies is required.

Qualifications

• Bachelor's Degree in Nursing or Master's Degree in Psychology, Counseling or Social Work
• Five (5) years of responsible professional mental health and SUD experience
• Supervisory experience

Join Our Team

We offer benefit plans including health insurance with a company-paid premium for employee, Health Savings Account with annual employer contribution, 403b retirement plan with annual employer contribution, employee wellness program with financial support for a healthy lifestyle, an interest in work/life balance that includes generous amounts of paid time off plus 11 paid holidays each year, educational funds and time allowance for professional development, amazing teammates, a strong emphasis on health and wellbeing and positive…