Junior Color Management Support Specialist

Company Overview

At FUJIFILM North America Corporation, we are many things to both consumers and business customers. We’re looking for passionate, mission-driven people to help us continue to innovate. With five operating divisions, there’s a lot of opportunity to find your niche and make an impact. We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla, New York, a quaint town just one hour north of New York City.

• Support the development, enhancement, and maintenance of Fujifilm’s customer portal content.
• Support the development, enhancement, and maintenance of Fujifilm’s color management suite, Color Path SYNC, collaborating with team members.
• Provide phone and remote support for end users of Fujifilm’s Color Path SYNC Solutions and for Fujifilm field technicians.
• Coordinate activation of Color Path licenses for installation with customers and service team.
• Review and perform pre-installation assessments relating to Color Path SYNC Solutions sales.
• Collect and report software issues (bugs) and enhancement/feature requests.
• Perform testing of new product features as they are developed.
• Attend training classes to stay current on both new and existing products.
• Utilize project management software to keep projects on track.
• Collaborate on technical documentation relating to new developments and SOPs as needed.
• Support training classes for Color Path and related products.
• Acquire and maintain G7 Expert status and attend Color Path SYNC installations to identify potential areas for improvement.
• Provide software demonstrations via web conference or in-office to interested customers.
• Attend conferences and trade shows to hone skills and foster relationships.
• Assist with Color Path SYNC customer data in Salesforce which contains practical license information and share that info to key Fujifilm parties.

• BS Degree in Graphic Arts or related study.
• Comfortable with phone calls, presentations, and public speaking.
• Strong organizational and project management skills.
• Builds and maintains positive working relationships.
• Excellent cross-functional teamwork skills (product management, support, sales, service, and management).
• Ability to interact effectively with all levels of staff and management.
• Ability to work with a high level of integrity and with minimal supervision.
• Excellent verbal and written communication.
• Proficiency with Microsoft and Apple operating systems.
• Proficiency with Microsoft and Adobe graphic arts applications.
• Other duties as assigned.
• Valid Driver’s License.
• Ability to travel ~30%.

• Previous experience with color management tools such as Color Path SYNC.
• Relevant experience in digital print, content management, color management.
• Previous experience with backend web platforms.
• Previous experience with Asana or other project management software.
• Previous experience with Salesforce or other CRM software.

• Up to $65,000 depending on experience.
• Medical, Dental, Vision.
• Life Insurance.
• 401k.
• Paid Time Off.

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ().