Omnichannel Customer Care & Sales Specialist
Listed on 2026-10-18
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Sales
Customer Success Management, Account Manager
MSC Industrial Direct Co.,Inc. invites applicants for the Representative, Customer Care – Regional Omnichannel role in Hanover Park, IL. You will handle customer voice and email interactions, quote, sell and service MSC's large customer base while supporting Field Sales Associates.
Responsibilities include processing orders, resolving issues, upselling, and using systems like AS/400, Salesforce and Oceana to deliver accurate, timely service and strengthen customer relationships.
We are seeking a motivated Omnichannel Customer Care & Sales Specialist to join MSC Industrial Direct Co.,Inc. in Hanover Park, IL, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Omnichannel Customer Care & Sales Specialist role in the description above.
We appreciate your interest in this position.
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