Procurement Manager

ISS Procurement Manager (Hybrid – Whippany, NJ)

The Procurement Manager plays a dual role, leading both client-focused procurement activities and the Preferred Vendor Program (PVP) across the ISS portfolio. This position is responsible for strategic sourcing, supplier management, and commercial performance for a defined client group while also driving the optimization and governance of ISS’s preferred vendor network nationally. This role requires a results-oriented, collaborative leader who can balance strategic vision with hands‑on execution and navigate a dynamic, fast-paced environment.

This is a hybrid position based in Whippany, New Jersey, with an expectation of approximately 25% of time spent in the office. The remaining time may be remote or spent traveling to client sites as needed.

• Client Procurement Leadership
• Lead the end‑to‑end procurement strategy for assigned client accounts, ensuring alignment with client goals, operational excellence, and cost efficiencies.
• Partner closely with Operations, Finance, and Client stakeholders to deliver measurable savings innovation, and service quality.
• Oversee supplier performance, contract compliance, and risk management across all categories.
• Develop category strategies and negotiate complex agreements to ensure best‑in‑class value.
• Preferred Vendor Program (PVP) Management
• Own and lead the Preferred Vendor Program across ISS North America, ensuring consistency governance, and optimization of the preferred supplier network.
• Identify opportunities to expand and enhance vendor categories, service quality, and compliance standards.
• Drive cross‑functional collaboration to align the PVP with client procurement needs, operational requirements, and sustainability goals.
• Lead quarterly vendor reviews, manage KPIs, and ensure continuous improvement and accountability within the supplier base.
• Partner with Legal and Risk to maintain updated master agreements and compliance documentation for preferred partners.

• Strategic Procurement Leadership:
  Develop and execute procurement strategies delivering measurable results and alignment with ISS and client priorities.
• Supplier Management:
  Implement supplier scorecards, conduct quarterly business reviews, and ensure continuous performance improvement.
• Team & Stakeholder Partnership:
  Collaborate across functional teams to embed procurement best practices and build alignment on sourcing decisions.
• Contracting & Negotiations:
  Lead commercial negotiations ensuring favorable terms, compliance and long‑term value creation.
• Risk, Compliance & Ethics:
  Ensure all procurement activities adhere to ISS standards and applicable regulations.
• Diversity & Sustainability:
  Integrate supplier diversity and sustainability initiatives within sourcing strategies.

• Education:
  
  Bachelor’s degree required; MBA or professional certification (CPSM, CIPS) preferred.
• Experience:
  
  7+ years in procurement or sourcing, including at least 2 years in a leadership capacity.
• Experience managing large‑scale supplier programs or preferred vendor frameworks strongly preferred.
• Proven ability to lead strategic sourcing initiatives and complex contract negotiations.
• Excellent cross‑functional collaboration and communication skills.
• Proficiency in procurement tools and ERP systems (SAP, Ariba, or similar).

• Strategic and commercially minded leader with strong influencing skills.
• Results‑oriented with a track record of delivering savings and operational value.
• Strong communicator and relationship builder across all levels.
• Highly organized, data‑driven, and able to manage multiple priorities.
• Demonstrates agility, integrity, and accountability.

• Customer Focus 20%:
  Anticipates client needs and ensures procurement initiatives deliver value and satisfaction.
• Leadership & Collaboration 20%:
  Inspires and guides team members and partners cross‑functionally to achieve strategic outcomes.
• Strategic Execution 20%:
  Translates business objectives into actionable procurement strategies and delivers results on time and within budget.
• Continuous Improvement 20%:
  Identifies and implements…