ServiceNow SME

Join and apply for the Service Now SME role at JPS Tech Solutions
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Job Category: Service Now
Job Type: Onsite
Job Location: New Jersey, Whippany
Compensation: Depends on Experience
W2: W2-Contract Only; C2C basis will not be considered.

• Primarily involved in Solutioning, Training, Configurations, Development, etc.
• Provide help in Presales Support, Solution Design and Architectural design.
• Collaborate with Business and IT stakeholders to gather and analyze business requirements.
• Design end-to-end solutions using the Service Now platform to meet business needs while ensuring maximum out of the box solution.
• Develop technical architecture, considering scalability, performance, and security aspects. Create detailed technical documentation outlining design decisions and implementation strategies.
• Define and manage integrations with external systems using APIs, REST, SOAP, and other methods.
• Ensure seamless data flow and consistency between Service Now and other enterprise systems.
• Design data models and manage data sources within the Service Now CMDB and other base tables.
• Provide technical guidance and mentorship to development teams, ensuring adherence to best practices for the Service Now industry solution.
• Stay updated with Service Now platform updates, new features, and industry trends.
• Optimize the performance of Service Now applications, identifying and resolving bottlenecks.
• Implement security best practices and ensure compliance with data protection regulations.
• Maintain comprehensive technical documentation for implemented solutions.