DC Branch - Office Associate

Wismettac is seeking a professional, detail-oriented Office Associate to be the welcoming face of our branch, supporting daily operations while ensuring customers, vendors, and teams receive accurate, timely service in a fast paced environment.

Location: Hanover, MD.

Schedule: Monday-Friday

Shift: 8am

Pay: $18.60-$23.30/hr depending on experience

• Consistent
  
  Schedule:
  
  Stable first-shift hours with no regular weekend work.
• Active Office Environment: A mix of administrative work, customer interaction, and team coordination.
• Professional Growth: Gain experience in order processing, inventory support, and business operations systems like Oracle.
• Team Impact: Play a key role in keeping daily branch operations running smoothly.

You will support the day-to-day operations of the branch by providing administrative, clerical, and customer service support to office, sales, and warehouse teams.

• Office Operations: Enter data, maintain records, and organize files following company SOPs.
• Order Processing: Process and review sales and purchase orders to ensure accuracy and timely completion.
• Customer Support: Answer phones, greet visitors, and assist customers, vendors, and sales representatives.
• Financial Support: Process customer payments and assist with accounts receivable inquiries.
• Logistics Coordination: Maintain delivery and receiving documentation and check inventory availability when needed.
• Team
  
  Collaboration:
  
  Communicate with office, warehouse, and sales staff to resolve issues quickly.
• Inventory Assistance: Support quarterly physical inventory counts as required.

• Organization: Strong attention to detail and ability to manage multiple tasks.
• Communication: Professional, friendly customer service skills.
• Technology: Basic computer skills (Microsoft Excel/Outlook, etc.) and accurate data entry ability (ERP/Oracle experience a plus).
• Reliability: Ability to work independently under general supervision.
• Adaptability: Willingness to assist with varying office duties as business needs change.