VIP Host

Why We Need Your Talents: The VIP Host plays a key role in creating memorable, personalized experiences for our most valued guests at Live! Casino & Hotel. Your ability to build meaningful relationships, anticipate guest needs, and deliver warm, attentive service helps ensure every visit feels exceptional. As a highly visible ambassador of the Live! brand, you elevate the gaming experience in our high-limit rooms and across the casino floor, offering personalized attention that strengthens loyalty and encourages repeat play.

Through professionalism, hospitality, and a commitment to exceeding expectations, you help cultivate a welcoming environment where every VIP guest feels recognized, appreciated, and excited to return.

Min Compensation USD $40,512.00/Yr.

Max Compensation USD $55,878.50/Yr.

Overview The VIP Host plays a key role in creating memorable, personalized experiences for our most valued guests at Live! Casino & Hotel. Your ability to build meaningful relationships, anticipate guest needs, and deliver warm, attentive service helps ensure every visit feels exceptional. As a highly visible ambassador of the Live! brand, you elevate the gaming experience in our high-limit rooms and across the casino floor, offering personalized attention that strengthens loyalty and encourages repeat play.

Through professionalism, hospitality, and a commitment to exceeding expectations, you help cultivate a welcoming environment where every VIP guest feels recognized, appreciated, and excited to return.

Why We Need Your Talents: The VIP Host plays a key role in creating memorable, personalized experiences for our most valued guests at Live! Casino & Hotel. Your ability to build meaningful relationships, anticipate guest needs, and deliver warm, attentive service helps ensure every visit feels exceptional. As a highly visible ambassador of the Live! brand, you elevate the gaming experience in our high-limit rooms and across the casino floor, offering personalized attention that strengthens loyalty and encourages repeat play.

Through professionalism, hospitality, and a commitment to exceeding expectations, you help cultivate a welcoming environment where every VIP guest feels recognized, appreciated, and excited to return.

Compensation: $45,000/yr

Responsibilities

Where You’ll Make an Impact:

• Interact and build relationships with guests, concentrating in the higher denomination zones.
• Explain the benefits of the Live! Reward Club and encourage enrollment.
• Grows actual revenues annually, consistent with property plan, and cross-property goals.
• Respond to guests’ special complimentary requests and adjust based on sound, profitable decisions using the company’s complementary policies.
• Continuously develop and sustain personalized relationships with guests, with increased awareness of such guests’ complimentary use and standing based on company policies.
• Executing the proper complementary decisions for all guests for the use of off-site sporting suites and event tickets based on companies’ policies. Along with keeping an overall consistent complimentary issuance with the company’s guidelines.
• Handle and respond to guest complaints to ensure a positive outcome.
• Assist with the planning and execution of assigned parties, promotions, special events and tournaments.
• Consistently develop qualified guests to move their play to higher denomination zones and monitor guest activity through use of online systems.
• Ensure full compliance with departmental Internal Controls, policies, procedures, and regulations.
• Ability to extend complimentary in accordance with the property comp matrix.

Skills To Help You Succeed

• Analytical and critical thinking.
• Problem-solving and decision-making skills.
• Friendly and welcoming disposition.
• Ability…