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Course

Job in Hanover, Howard County, Maryland, 21098, USA
Listing for: Amentum
Full Time position
Listed on 2026-10-08
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 180000 - 230000 USD Yearly USD 180000.00 230000.00 YEAR
Job Description & How to Apply Below
Position: Course Support 2
Purpose and Impact

Provides senior instructor delivery and course support for classified courses as described in the SOW. Serves as an experienced instructor for assigned offerings and supports consistent course execution by applying established classroom/lab procedures, assisting with course preparation/closeout activities, and 'resolving moderately complex student and lab workflow issues within authorized instructor permissions. Coordinates with Content. Developers, Instructional Designers, Configuration Management CMS Administrators, System Administrators, Network support, QA] Test, and security personnel by documenting issues, providing reproducible details, and supporting validation of fixes to maintain course delivery readiness and ensure operational use of only current.

Government-approved content. Provides actionable feedback based on student performance observations and after-action inputs while protecting assessment integrity and avoiding disclosure of test material in any form. Does not perform LMS administration infrastructure modifications, or software changes outside authorized privileges; such issues are documented and escalated through Government approved channels.

Purpose and Impact

Provides senior instructor delivery and course support for classified courses as described in the SOW. Serves as an experienced instructor for assigned offerings and supports consistent course execution by applying established classroom/lab procedures, assisting with course preparation/closeout activities, and 'resolving moderately complex student and lab workflow issues within authorized instructor permissions. Coordinates with Content. Developers, Instructional Designers, Configuration Management CMS Administrators, System Administrators, Network support, QA] Test, and security personnel by documenting issues, providing reproducible details, and supporting validation of fixes to maintain course delivery readiness and ensure operational use of only current.

Government-approved content. Provides actionable feedback based based on student performance observations and after-action inputs while protecting assessment integrity and avoiding disclosure of test material in any form. Does not perform LMS administration infrastructure modifications, or software changes outside authorized privileges; such issues are documented and escalated through Government approved channels.

Work Schedule

The courses being supported are active from  M-F. Contract core hours are .

Essential Responsibilities
  • Serve as lead instructor for assigned offerings when directed; assist with standardizing delivery approach and ensuring consistent application of classroom/lab procedures across instructors.
  • Deliver instruction requiring advanced tradecraft judgment and explanation of rationale/operational risk considerations, without providing prohibited solution paths or disallowed assessment assistance.
  • Troubleshoot and resolve moderately complex student and lab/exercise issues; coordinate cross-team escalation (LMS/SA/Network/QA) and document actions taken and outcomes in Government-approved tracking systems.
  • Support review of grading/assessment behaviors (manual and/or automated where applicable); identify recurring issues, provide reproducible evidence, and support validation of fixes/regressions.
  • Maintain familiarity with course maps and schedules for assigned areas; provide updates/inputs as directed and coordinate with CM and course development personnel to remain aligned to current approved baselines.
  • Perform basic trend review of student performance and feedback; identify recurring learner problem areas and recommend courseware/lab clarifications consistent with SOW expectations.
  • Provide consolidated instructor inputs to SOW…
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