Systems Administrator

Purpose and Impact:

If you want to be part of a dynamic team implementing cutting-edge training solutions, this is the place for you! We are currently seeking a System Administrator Level 3 with an active TS/SCI with Poly to join our team in the Hanover, MD area.

General Office environment the work environment is fast-paced and sometimes involves extreme deadline pressures. The nature of the work requires a high degree of teamwork and cooperation with other members of the staff as well as individuals across the Company and Customers.

Purpose

• Provides senior technical leadership for contractor system administration operations supporting Government-owned IT systems used for training delivery across multiple environments and security domains.

• Establishes and maintains contractor operating procedures, administration baselines, and repeatable maintenance practice consistent with Government direction; leads complex incident response and restoration; plans and coordinates maintenance events and upgrades; mentors administrators supporting servers, virtualization platforms, storage/backup, and supporting services.

• Ensures documentation, evidence, and operational records are complete and audit-ready to support compliance and continuity objectives.

• Provides capacity planning inputs and recommendations to improve reliability, performance, and operational resilience.

Work Schedule: The courses being supported are active from  M-F. Contract core hours are .

Essential Responsibilities:

The Level 3 System Administrator shall possess the following capabilities:

• Perform advance system administration for Windows and UNIX/Linux systems supporting training delivery, including configuration, performance tuning, troubleshooting, and restoration actions for complex issues.

• Leader technical troubleshooting and restoration for complex incidents affecting system services (OS, virtualization, storage/backup dependencies), coordinating with peer technical teams as needed and documenting resolution details and technical evidence.

• Administer and optimize virtualization environments supporting training labs, including resource configuration, template management, snapshot governance, and repeatable reset-to-known-good workflows (where tooling supports).

• Own and maintain system administration runbooks, SOPs, checklists, and technical procedures in editable, version-controlled formats; ensure documentation reflects the current operational baseline and lessons learned from incidents/maintenance.

• Execute and validate authorized maintenance activities (patching, upgrades, configuration changes) by developing technical implementation steps, performing pre/post validation, and capturing required evidence artifacts aligned to establishe3d change processes.

• Lead backup/restore operations support, including restore execution when authorized, restoration verification, and periodic restoration test execution/documentation as directed.

• Provide technical mentoring and on-the-job guidance to junior system administrators focused on tooling, procedures, troubleshooting methods, and documentation/evidence quality.

• Maintain and validate system inventories and operational records (as assigned) such as platform versions, configuration baselines, and service dependency documentation to support continuity and audio readiness.

• Identify recurring technical issues and recommend actionable technical improvements (automation opportunities, configuration standardization, reliability enhancements) to contractor technical leadership for consideration.

Security

Clearance Required:

• TS/SCI with Polygraph

Minimum Education & Years of

Experience:

• Doctoral degree in a technical or related discipline and a minimum of six (6) years of directly related experience
• OR Master’s degree in a technical or related discipline and a minimum of eight (8) years of directly related experience
• OR Bachelor's degree in a technical discipline and a minimum of ten (10) years of directly related experience
• OR Associate’s degree (or 18 semester hours or military coursework/training in computer-related field) and a minimum of twelve (12) years directly related experience
• OR High school diploma/GED with fourteen (14) years directly related experience

• Directly related experience must be predominantly hands-on system administration/operations and include advanced troubleshooting and restoration of Windows and UNIX/Linux systems; administration of virtualization platforms and training lab environments, backup/restore execution and…