Jewelry Sales Specialist, Arundel Mills

Overview

At REEDS Jewelers
, we bring together timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we have built a legacy of trust, exceptional customer service, and curated fine jewelry—offering an elevated experience in-store and online. We stay true to our roots while evolving with new technology, premium brands, and forward-thinking practices to lead in luxury retail.

Here, you’ll find a career with purpose, growth, and lasting impact.

Location: Hanover, near major metro areas including Baltimore and Washington, D.C. Arundel Mills is a major regional shopping destination with strong year-round business and foot traffic. Hanover offers professional opportunity and lifestyle convenience.

We’re looking for a passionate, customer-focused Jewelry Sales Professional to join our team and deliver an exceptional luxury retail experience. In this role, you’ll build lasting client relationships, drive sales, and represent REEDS’ commitment to quality, service, and integrity. You’ll bring our values to life on the sales floor, offer personalized guidance, showcase premier brands, and help customers celebrate meaningful moments.

With a heritage of nearly 80 years and a forward-thinking approach, REEDS offers a dynamic environment to build a rewarding career in luxury sales, with unlimited earning potential and comprehensive benefits for full-time employees.

• Client
  
  Experience:
  
  Provide exceptional service at every step of the customer journey; create personalized shopping experiences and build lasting client relationships; educate clients on product offerings and brand story; maintain a polished, welcoming, and engaging presence on the sales floor.
• Sales Performance:
  Achieve and exceed personal and team sales goals; stay informed on product knowledge, promotions, and visual standards; drive repeat business through clienteling and follow-up strategies; support store events and promotional activities.
• Store Operations:
  Assist with merchandising and maintaining visual standards; operate POS systems accurately and efficiently; uphold operational standards for the store and lead with pride; follow store policies and security procedures.

We live and lead through REEDS’ guiding principles:

• Integrity
  - Do what’s right, always.
• Performance Excellence
  - Drive results, embrace growth.
• Stewardship
  - Build trust with every action.
• Professionalism
  - Lead with confidence and consistency.
• Entrepreneurial Spirit
  - Think big, act boldly.
• Team Orientation
  - Collaborate and uplift others.
• Passion
  - Love what you do and have fun doing it.

• Enthusiasm for the brand and a sales-focused mindset
• Excellent communication and interpersonal skills
• Comfort working in a fast-paced and team-driven environment
• Availability to work a flexible schedule including weekends, holidays, and evenings
• High School Diploma or Equivalent
• Legal authorization to work in the U.S.
• Ability to stand for long periods and lift up to 30 lbs.

• Jewelry product knowledge or GIA coursework
• Retail or hospitality experience, preferably in jewelry or luxury sales

REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are eligible for our benefits program including health/dental/life/LTD insurance, and more.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Associate

Full-time