Senior Operations Manager

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market.

By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.

• Prioritizing our Customers
• Doing more with less
• Thinking Differently
• Respecting one another
• Moving deliberately and quickly
• Taking initiative and delivering

As the Senior Operations Manager, Inventory & Receiving, you will be responsible for leading all inbound warehouse operations, inventory management, and material flow activities within our food-based Fulfillment Center (FC). This role plays a critical part in ensuring inventory accuracy, receiving efficiency, product quality, and operational compliance while supporting the overall success of the supply chain.

You will oversee receiving, inventory control, replenishment, and related warehouse functions, driving process improvements that enhance inventory integrity, productivity, and service levels. The ideal candidate is a hands‑on leader with strong analytical skills, a deep understanding of warehouse inventory systems, and a proven ability to lead large teams in a fast‑paced environment.

This position balances strategic planning with daily operational execution, serving as an agent of change while developing high‑performing teams and ensuring inventory accuracy throughout the facility.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain a Safety-First culture in our food-based Fulfillment Center (FC). Responsible for meeting site environmental, health, quality & safety performance metrics. Maintains or exceeds the requirements and standards of OSHA, AlB, GMP, HACCP, FSSC, and FDA.
• Responsible for being the site’s primary Safe Quality Food (SQF) Practitioner and serves as a core member of the facility’s Food Safety and Crisis Management Team.
• Hold ultimate localized responsibility for maintaining system integrity, validating compliance records, and ensuring constant audit readiness.
• Oversee the day‑to‑day operations in the FC, driving performance to continuously meet both long- and short-term company goals. Prepare operating reports, establish KPIs, and provide value-driven feedback to direct reports.
• Lead all receiving, inventory control, replenishment, and inbound warehouse operations, ensuring efficient product flow from receipt through storage and distribution.
• Drive inventory accuracy through cycle count programs, inventory audits, root cause analysis, and corrective action planning. Establish and monitor inventory KPIs including accuracy, shrink, reconciliation, and inventory health metrics.
• Oversee daily receiving operations, ensuring timely unloading, inspection, documentation, and system transactions while…