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Receptionist, Administrative​/Clerical

Job in Hanover, Plymouth County, Massachusetts, 02340, USA
Listing for: H&R Block
Full Time, Seasonal/Temporary position
Listed on 2025-12-31
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 11 - 27 USD Hourly USD 11.00 27.00 HOUR
Job Description & How to Apply Below

Overview

Join to apply for the Receptionist role at H&R Block
.

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business with a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth.

At H&R Block, we’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day

Helping others is what we do best, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. As a seasonal Client Service Professional/Receptionist
, you’ll focus on how to wow clients now and in the future.

Responsibilities
  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients as they would like to be scheduled
  • Help ensure all clients’ needs are met during service, in person, over the phone, or virtually
  • Maintain office cleanliness and organize resources with the team
  • Other duties as assigned
Qualifications
  • High school diploma or equivalent
  • Ability to work a flexible schedule and/or in multiple locations
  • Sales/marketing experience
  • Experience in a fast-paced environment
  • Customer service experience
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficiency with Microsoft Office
What you'll bring to the team
  • Experience working in a fast-paced environment
  • Customer service experience
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficiency with Microsoft Office
Benefits
  • Employee Assistance Program with Health Advocate
  • Wellbeing program, Better You, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Discounts on everyday items and services
  • Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (eligibility applies)
Pay Range

The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on factors such as experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and benefit programs including medical coverage, retirement, and other benefits.

Pay Range
$11.00 - $27.00/Hr.

Employment details
  • Seniority level:
    Not Applicable
  • Employment type:

    Full-time
  • Job function:
    Administrative
  • Industries:
    Retail

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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