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Guest Experience Specialist – Fashion & Service

Listing for: Macy's, Inc.
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR

Job Description & How to Apply Below

Macy's in Hanover, MA is seeking a Customer Experience Colleague to create personalized shopping experiences across in-store and online touchpoints. You will engage customers, answer questions, and drive cross-category sales while leveraging digital tools.

You will move between departments, maintain a welcoming floor, and help customers join the loyalty program. The role requires flexible availability, weekend shifts, and a customer-first mindset.

This opening is for the Guest Experience Specialist – Fashion & Service role at Macy's, Inc.

The position is based in Hanover, MA, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 32.000 - 52.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Guest Experience Specialist – Fashion & Service role in the description above.

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