Truck Team Member

Company Overview

Company Overview: We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations.

Position: Customer Experience Leader

Location: Hanover, MA

Pay Range: $15.50/hr - $31/hr total compensation

As a Customer Experience Leader, you’ll play a vital role in delivering exceptional customer experiences and driving our sales efforts. No experience? No problem—we provide comprehensive training! You will participate in daily recorded role‑play scenarios to support ongoing training, skill development, and performance improvement.

• Sales‑Driven: A passion for sales and a knack for exceeding customer expectations.
• Customer‑Centric:
  Friendly and personable, dedicated to delivering outstanding service.
• Energetic:
  Physically fit and enthusiastic about engaging in hands‑on tasks.
• Dependable:
  Reliable and hardworking, positively contributing to our team culture.
• Strong Communicator:
  Excellent problem‑solving skills and organizational abilities.

• Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service.
• Drive and Load Trucks Safely:
  Work with your team members to ensure efficient and safe truck operations.
• Handle Junk Removal:
  Perform both heavy and light lifting to clear junk from residential and commercial locations.
• Sales Advocacy:
  Represent our brand professionally and provide accurate estimates to customers.
• Commit to Safety:
  Adhere to safety protocols and maintain a professional appearance in uniform.

• Experience a fun, fast‑paced workday filled with diverse tasks and challenges.
• Competitive compensation and performance‑based bonuses.
• Recognized for “Best Places to Work” and “Fast 50 Company”.
• Comprehensive benefits package, including health insurance and retirement plans.

• Age Requirement:
  Must be at least 21 years old.
• Driver’s License:
  Valid standard driver’s license required.
• Experience:
  
  Previous customer service, labor, or sales experience preferred.
• Physical Capability:
  Ability to lift up to 50 lbs. repeatedly.
• Relevant
  
  Experience:
  
  Experience in delivery, warehouse, moving, or general labor is a plus.

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran‑friendly employer.