Program Experience Manager

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Posting date 06/05/2025

Open Until Filled Yes

Position Number 1128380

Position Title Program Experience Manager

Hiring Range Minimum $56,500

Hiring Range Maximum $70,600

Union Type Not a Union Position

SEIU Level Not an SEIU Position

FLSA Status Exempt

Employment Category Regular Full Time

Scheduled Months per Year 12

Scheduled Hours per Week 40

This position is located on campus in Hanover, NH and requires regular weekly on-site work presence of 3 days per week, and remote flexibility other days, with the understanding that full-time on-site presence will be required during program delivery weeks.

Hanover, NH 03755

Is this a term position? No

If yes, length of term in months. N/A

Is this a grant funded position? No

With guidance from undergraduate education leadership and in partnership with staff and faculty colleagues, plans and executes a world-class participant experience for in-person, virtual, and hybrid undergraduate education programs.

Alongside its outstanding MBA program, Tuck offers a correspondingly distinctive portfolio of business education programs for undergraduates. The program experience team within Tuck Undergraduate Education is at the center of logistical, administrative, and student service needs for our programs, ensuring that programs operate smoothly and at a high execution standard, creating a personal, connected, and transformative experience for participants.

As program manager, you will play a pivotal role in ensuring and executing seamless preparation and delivery for our programs. Your attention to detail and proactive approach will contribute to the overall success of our undergraduate education initiatives. The ideal candidate will have a proven track record in program and event management, excellent organization and communication skills, and the ability to work at a high operational tempo.

Required Qualifications
- Education and Yrs Exp Bachelors plus 3-5 years' experience or equivalent combination of education and experience

• Experience and skill planning and producing professional, multi-day conferences, speaking engagements, education and training programs, and/or other events.
• Experience and skill working within complex administrative process workflows and projects using digital tools for a high performing professional services team serving diverse internal and external constituencies.
• Strong project management and planning skills
• Excellent interpersonal and communication skills
• Ability to work independently and collaboratively at a high operational tempo.
• Strong organizational and multitasking abilities, with a keen attention to detail
• Excellent interpersonal and communication skills
• Ability to foster positive relationships with student participants, guests, faculty members, and other stakeholders.
• Proven experience in coordinating logistics and supporting large scale and/or complex events.
• Bachelor’s degree, preferably in liberal arts, business, or event management/hospitality and/or relevant work experience.
• Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of program participants and alumni, faculty, and fellow colleagues.
• Proficient in Microsoft Office suite and other relevant software applications, and ability to learn new digital tools as required by program needs.
• Willingness to work some evenings, weekends, and holidays to facilitate programs while in session, and travel domestically as program needs require. This is primarily an on-campus position with some remote flexibility during non-program weeks possible.

• Experience planning events and programs within…