Communications Officer​/Dispatcher

please see special instructions for more details.

available to safety and security seiu union members only during the first week of posting. After one week, if the position has not been filled internally, it is open to the general public and other members of the dartmouth community.

open to union members only from (1/5/2026) through (1/12/2026).

dartmouth college has a tobacco-free policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by dartmouth college with no exceptions. For details, please see our policy.
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posting date: 01/05/2026

open until filled: no

position number: 0412300

position title: communications officer/dispatcher

hiring range minimum: $27.96

hiring range maximum: $29.02

union type: seiu level doss b

flsa status: non-exempt

employment category: regular full time

scheduled months per year: 12

scheduled hours per week: 40

schedule: evening and weekend work is required.

location: hanover, nh, 5 rope ferry rd

remote work eligibility: onsite only

term position: no

grant funded position: no

to monitor a wide range of emergency alarm and security monitoring devices and systems, responding and/or dispatching in a timely and appropriate manner, to ensure the safety and security of college students, faculty and staff and the physical facilities and environments.

high school plus 1–2 year(s) of experience or equivalent combination of education and experience.

• excellent interpersonal and communication skills to deal effectively with a wide range of constituents.
• strong organizational skills.
• knowledge of computer software applications and electronic/radio operations.
• knowledge of regulations and policies related to safety and security.
• commitment to diversity and to serving the needs of a diverse population.

available to safety and security seiu union members only during the first week of posting. After one week, if the position has not been filled internally, it is open to the general public and other members of the dartmouth community.

• monitors a wide variety of intrusion alarms, access control, life safety systems, surveillance camera systems, security devices and systems and responds in a timely manner to activation of these systems.
• interviews callers/visitors to obtain relevant information and dispatches officers and guards and others to various locations on campus to address alarms, activations, complaints, accidents, and other incidents affecting college community members.
• produces and maintains the department's central communication log.
• on a daily basis, updates and maintains numerous lists and databases with constantly changing information (on call lists, events, college visitors and hosts, vacant housing, etc.), which are used as an information and referral resource.
• updates and maintains various records, logs, directories, standing operating procedure documents, and databases, and prepares reports as requested.
• serves as a point of contact for the internal and external dartmouth community and the public on questions and issues related to safety and security matters, and to general information on dartmouth college, especially after hours and on weekends.
• looks up and provides information to officers in the field to clarify issues or situations or to provide referral contacts.
• prepares bicycle registrations and issues college decals. Collects information, inputs, and maintains automated records of bicycle thefts and recoveries.
• maintains security of gun room and safety equipment. Signs weapons and equipment in and out and maintains records in database.
• maintains stock of forms and performs copying of paperwork for officers.
• issues keys in/out of the office for departments with temporary needs or verifies names/’s for unlocks/transports.
• maintains lost and found room and records. Completes paperwork…