Member Experience Specialist - Create Raving Fans

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated, and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is continually seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations across all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico, and Australia, there are numerous opportunities to join our Planet.

We are always looking for talented individuals to become part of our team!

Our member mission states it best: our product is a tool, a means to an end; not just a brand or a mold maker, but a tool accessible to everyone. To use our product effectively, members need to feel inspired and motivated. That’s where you come in. If you’re seeking a place where you can make a difference in a customer’s life, you’ve found it.

Join us to add your mojo to the Judgement Free Zone, and experience the rewarding feeling of making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ does not control labor or employment matters for franchisees or their employees and does not have authority over employment terms and conditions. Each franchisee is responsible for complying with local, state, and federal laws.

Our customer service philosophy is to not only meet but exceed member expectations, turning them into Raving Fans. We aim to promote the Judgement Free Zone and ensure our members are enthusiastic about the team members who impact their lives daily. Just like post-workout bliss, it feels great to know members recognize and appreciate the people who create their excellent experience.

CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY MEMBERS:

For example, Brett, a Certified Trainer in Hampton Township, PA, is a motivating trainer and an inspiration to never give up. After being diagnosed with MS, Brett continued working toward his goals and refused to let the disease stop him. He says: “As I continue my job here at Planet Fitness, I cannot wait to see what new people I get to train, the lives I get to change, and to show everyone that no matter what, don’t ever quit on yourself.”