Housekeeper, Hospitality ​/ Hotel ​/ Catering

Position Summary

The Hotel Room Housekeeper will clean, restock, and maintain hotel rooms as assigned.

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
• Checks the inventory of cleaning cart and adds any necessary supplies.
• Maintains all assigned cleaning equipment.
• Knocks and announces self before entering a room; returns if rooms are occupied.
• Removes soiled linens, towels, bedspreads, and blankets and provides fresh replacements.
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
• Cleans and disinfects bathroom, kitchenette or coffee-preparation areas according to hotel policies.
• Wipes surfaces in room and cleans mirrors.
• Vacuums floors and removes trash.
• Checks complimentary coffee, snack, and toiletry supplies and restocks per hotel checklist and policy.
• Ensures room meets hotel standards with a final walk-through.
• Notifies supervisor of room availability and reports any suspicious activity to security.
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in the laundry room as needed.
• Notifies maintenance department of needed maintenance or repairs.
• Takes found items to designated lost and found area if guest has checked out.
• Performs other related duties as assigned.

• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest standards.
• Ability to interact with guests in a pleasant, friendly way.
• Education and literacy sufficient to identify and read product labels and communicate job-related needs.
• Basic English reading, writing, speaking, understanding, and communication preferred.

• Prolonged periods standing, walking, pulling, pushing, and bending.
• Must be able to lift up to 15 pounds at times.
• Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.
• Exposure to hazards including slipping, tripping, falling, frequent contact with dirt, humidity, heat, cold, water, hazardous sanitation solutions, and frequent hand washing.

Employment is contingent upon successful completion of a background and drug test.

JOB CODE: 1000317