Control Room Supervisor - ATL

About PS

PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield‑Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality.

This is a role for a dynamic, quick‑thinking, team‑oriented person looking to advance to a leadership position in the PS LAX Operation. Stationed in the Control Room, the Control Room Supervisor will assist with operational challenges by providing real‑time feedback for the Control Room and all operational associates. The Supervisor will become proficient in the PS operation, working across all departments as an extension of management.

• Supervise the Control Room (Associates and Admins) to ensure proper support for operations
• Enforce standards of service and operational SOPs
• Partner with MODs to create and close EAST reports
• Responsible for training new Control Room associates
• Partner with MODs to resolve employee relations issues

• Operates with precision as a Control Room Associate, and/or previous Supervisory experience required
• Able to take direction well and apply feedback
• Strong written and verbal aptitude to guide operational staff in a positive and effective manner
• Currently holding a Customs, RAD, and Escort icon on SIDA badge
• PS is a 24‑hour facility and as such we require fully open schedule availability and flexibility for all positions within our operations departments, including weekends, holidays, and early morning/late evening shifts

• Medical, dental, vision, life insurance, long‑term and short‑term disability
• 401K retirement plan with company matching
• Health and Dependent care FSA and HSA with company matching
• Merit‑based raises and bonuses
• 12 PTO Days / 6 Paid Sick Days prorated annually
• Monthly Health & Wellness and phone reimbursement
• Paid training
• A great career path with promotion opportunities

Overtime opportunities available. This is a full‑time role.

PS is an equal‑opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.