Senior Associate, Crypto Operations

Your career is an investment that grows over time!

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 3+ million users who trust us with more than $100 billion in assets.

Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.

As a Senior Associate, you will join our Crypto Operations team to help deliver frictionless, reliable, accurate, and timely client experiences across an expansive set of products & features. Our Crypto Operations team is a part of the Wealthsimple Brokerage Operations business unit that provides the back-end technology, operations, and platform that powers our key Wealthsimple products. It continues to expand to deliver a wider breadth of financial services to our clients and supports the broader organization in operationalizing key priorities.

We are always striving to deliver best-in-class operations for the products we support.

In this role, you will support in leading and continuously working to improve the key processes that help power our Crypto product. You will manage projects from ideation to completion, and work collaboratively with our Crypto Ops team members, Finance, Data & Reconciliation, Compliance, and Engineering teams.

• Keep us accountable, and drive impact:
• Support leading the day-to-day operations of our Staking function, ensuring operational excellence is maintained, and key tasks are executed correctly and on time.
• Grow into a subject matter expert and help elevate the broader team's capabilities.
• Develop into a go-to resource for Associates on the team—providing guidance, answering questions, and helping them develop their skills and knowledge.
• Maintain oversight and accountability for our reconciliations review process and operational controls, ensuring accuracy and timely resolution of any discrepancies.
• Partner with leadership and senior figures within the team to identify, design, and lead improvement initiatives—such as process automation, risk reduction, and scaling operations—while supporting team members as they execute on these changes.
• Own the problem-solving of distinct Crypto Operations projects and independently engage with leadership and stakeholders to drive outcomes.
• Facilitate effective communication across our multiple partners, from internal stakeholders to external vendors, regulators, and auditors.

• Optimize our Ecosystem:
• Find opportunities to strengthen our internal controls, reduce any weaknesses & risks, and help scale processes within our crypto operations team.
• Collaborate with external teams to ensure our key processes & controls are supporting our stakeholders and their deliverables.
• Work closely with our Compliance & Finance teams to ensure our processes, controls, and reporting are adhering to regulatory standards (i.e CIRO, OSC).

• Relevant work experience: 4+ years of demonstrated success in a fast-paced environment, either in crypto operations, brokerage operations, fintech, startups, FI’s or other operations roles in related fields.
• General interest or professional working experience in crypto and its various applications (e.g., Staking, Trading, Digital Asset Custody, Blockchain Reconciliation)
• Proven experience with SQL, General Ledgers, and Reconciliations is a huge plus
• Naturally Curious - Relentlessly pursuing to find the root cause of a problem, and willing to further expand their own knowledge & competencies.
• Proactive & Action-Oriented - Acts without being told what to do. Takes full ownership of work and proactively identifies problems. Striving to make the next day better than the last.
• Organization & Planning - Plans, organizes, schedules, and budgets…