Sales Development Rep

Sales Development Rep – Carrier Enterprise

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. With more than 2,000 employees, 200+ locations across North America and beyond, CE supplies industry‑leading brands such as Carrier, Bryant, Payne, GREE, and others, offering full‑line aftermarket parts, supplies, and accessories. Our e‑commerce platform delivers best‑in‑class service wherever our customers need it.

We are looking for a driven Sales Development Representative to join a leading national distributor of residential and light commercial HVAC products, parts, and supplies. In this role you will build and nurture virtual relationships, leverage CRM analytics, and work cross‑functionally to drive revenue growth and margin expansion.

• Design and execute strategic sales initiatives to drive revenue growth within our residential add‑on replacement HVAC customer portfolios, utilizing independent market analysis.
• Develop and optimize customer relationships through virtual platforms to maximize sales opportunities and strengthen business partnerships.
• Identify and advance high‑value sales opportunities within established accounts through strategic assessment and independent decision‑making.
• Drive business growth through cross‑functional collaboration and developing initiatives that enhance the customer experience and produce sales results.
• Leverage CRM analytics to evaluate customer sales performance and implement data‑driven strategies for portfolio expansion.
• Collaborate with regional market leaders and internal teams (marketing, credit, operations, etc.) to analyze market trends and customer insights to formulate strategic recommendations for revenue optimization.
• Develop and execute comprehensive sales strategies with independent judgment to achieve organizational growth targets.
• Direct customer engagement strategies to ensure sustained revenue growth and maximize account retention through strategic relationship management.

• Demonstrated knowledge of HVAC systems, terminology, and product applications preferred.
• Proven track record in customer relationship management with a minimum of 2 years’ experience.
• Established background in strategic sales and revenue growth.
• Excellence in professional communication and relationship building.
• Demonstrated ability to execute strategic initiatives with urgency, precision and results.
• Strong analytical and decision‑making capabilities.
• Proven success in self‑directed business development.
• Advanced proficiency in business technology platforms including CRM systems and MS Office Suite.
• Experience developing and implementing customer‑focused business solutions.
• Proven track record of closing sales opportunities through systematic follow‑up and strategic account management.
• 2-5 years of progressive experience driving business growth and revenue development within the HVAC or similar industry, with emphasis on strategic sales and relationship management.
• High School Diploma or GED equivalent; AA/AS degree in Business, Marketing, or related field preferred.

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short‑term and Long‑term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holidays
• 401(k) Plan with Employer Match
• Employee Discount Program

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

Full‑time and part‑time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at  Learn more about our company and team.