Research and Information Officer

Communities & Skills

Collaborative, open, inclusive and fair – we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units:
Civil Society & Sport, Communities & Social Policy, Group Public Health Unit, Skills and Employment and Health, and Children and Young Londoners.

The GLA Community Engagement (CE) team connects City Hall to London’s diverse communities. Everything we do is geared towards giving London’s communities a platform to be seen, heard and resourced to bring about change, and to be more actively engaged in the City’s decision making. The CE team also leads the GLA’s civil society policy, which focuses on recognising, supporting and building strong partnerships with London’s voluntary sector.

The Research and Information Officer will support the team to engage effectively with London’s diverse communities by championing and implementing ways to strengthen the use of internal data for evaluation and learning purposes. The role will provide monitoring, evaluation and learning support to CE team’s programme work streams, ensuring that priorities are identified, and consistent monitoring, analysis and evaluation of activities takes place.

The role will also support the CE team’s communications strategy programme by leading on communicating the community engagement team’s work through a range of channels including the Mayor’s Community Newsletter, internal reports, blogs and website updates.

• Work closely with community engagement officers to identify and plan the team’s evaluation and communication needs, with current focus on the Loved and Wanted Fund.
• Research relevant policy updates related to the Civil Society portfolio of our work.
• Spearhead faith engagement events and act as lead/co‑lead for a faith community.
• Capture and communicate the community engagement team’s work via the newsletter, contributing to the Mayor’s monthly report, internal reports, blogs, and website updates.
• Respond appropriately to correspondence and act as an initial point of contact for Londoners and communities, feeding these into relevant policy teams.

• Ability to produce a very high standard of written and verbal communication for a wide range of audiences.
• Experience producing reports and proposals based on primary and secondary research in a social policy environment.
• Proven track record of working collaboratively and an understanding of communications.
• Experience delivering monitoring and evaluation of project implementation and demonstration of outputs.
• Strong understanding of, and experience working in, community engagement or the voluntary and community sector.

Present information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.

Think ahead, manage time, priorities and risk, and develop structured and efficient approaches to deliver work on time and to a high standard.

Be flexible and adapt positively to sustain performance when the situation changes, workload increases, tensions rise or priorities shift.

• Maintain a focus on key priorities and deliverables, staying resilient in the face of pressure.
• Anticipate and adapt flexibly to changing requirements.
• Use challenges as an opportunity to learn and improve.
• Participate fully and encourage others to engage in change initiatives.
• Manage team’s well‑being, supporting them to cope with pressure and change.

Submit the following:

• Up‑to‑date CV.
• Personal statement (max 1500 words) addressing how you meet the essential criteria outlined above.

Files must be Word or PDF, no photographs or images, a maximum size of 1.5 MB each, and the personal statement should be uploaded to the “CV and Cover Letters” section of the form. Include the job reference number in the file name (e.g., “CV – applicant name – 012345”).

We may close this advert early if we receive a high…