Responsible Individual- Children Services Ltd

Registered Manager

Vacancy : WLTD
001/005
SALARY: £40,000-£50,000 per annum (plus on-call as required)
SERVICE TYPE: Children and Adult Social Care
SHIFT PATTERN: Rota based – 37.5 hours per week (Mon – Fri)
REPORTS TO: Managing Director

The Registered Manager is responsible for managing and overseeing the daily operations of the service, ensuring the delivery of high-quality, person-centred care to service users across children and adult settings. The role demands compliance with all relevant legislation, statutory guidance, and CQC requirements, with a strong focus on safeguarding, inclusion, health and safety, and quality improvement.

The Registered Manager will be accountable for safeguarding, staff performance, service development, digital system usage, and continuous improvement. They will act as a Designated Safeguarding Lead, support business growth, and actively promote Willboag’s values and care ethos within the team and wider environment.

• Manage and co-ordinate day-to-day activities across the service.
• Ensure all services are delivered within the framework of Willboag’s core values, policies and procedures.
• Ensure compliance with statutory and legal requirements including (but not limited to):
  • Health and Social Care Act 2008 (Revised 2012)
  • Mental Capacity Act 2005
  • Deprivation of Liberty Safeguards (DoLS)
  • Health & Safety, COSHH, and Environmental Health Regulations
• Oversee compliance with CQC Fundamental Standards and prepare for inspections.
• Lead on completing statutory notifications and liaise with CQC as required.
• Maintain legally required records, certificates, and compliance displays.

• Act as the Designated Safeguarding Lead for the service.
• Identify, respond to, and report safeguarding concerns in line with local authority and legal requirements.
• Promote a strong safeguarding culture among staff and service users.
• Ensure health and safety compliance and carry out regular risk assessments, including fire checks and infection control.

• Implement and monitor quality assurance frameworks and documents.
• Promote continuous improvement through regular audits and feedback mechanisms.
• Contribute to the planning and growth of the business and development of new services.
• Develop positive community partnerships and referral pipelines.

• Monitor financial matters in line with Willboag’s financial procedures.
• Contribute to budget management and take corrective actions where necessary.
• Oversee service user financial arrangements and ensure accountability.

• Recruit, induct and support staff following the Willboag Safer Recruitment Policy.
• Conduct regular supervisions, appraisals, and team meetings.
• Lead performance management, including managing disciplinary, grievance, and absence issues.
• Identify and support staff learning and development needs, including mandatory training and NVQ achievement.
• Actively contribute to the training of staff in leadership, safeguarding, and care quality.

• Use digital care management systems and tools for care planning, incident reporting, and compliance tracking.
• Ensure data handling aligns with GDPR and confidentiality policies.

• Maintain effective communication systems within teams and with external stakeholders.
• Build relationships with commissioners, social workers, families, and advocacy services.
• Represent Willboag positively in professional settings and networking opportunities.

• Participate in the on-call rota, including attending emergencies and supporting staff out of hours.
• Attend supervision and pursue continuing professional development.
• Attend conferences, project groups, and sector updates as required.
• Perform other reasonable duties within professional capability as requested.

The person specification is a picture of skills, knowledge and experience required to carry out the job. It has been used to draw up the advert and will also…