Sales Account Manager

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

At QCS (part of RLDatix), we believe everyone deserves access to safe, high-quality care. That's why we provide the UK's leading digital platform for compliance, quality, and care management. Our solutions support social care and health providers in delivering outstanding services, making it easier to stay compliant, embed best practice, manage care effectively, and focus on what really matters - people.

We're searching for a UK-based Account Manager to join our QCS Account Management team, so that we can drive Existing Business revenue growth through Upsell and Expansion. The Account Manager will manage the full-cycle sales strategy for existing business accounts, leading the entire sales process including researching, prospecting, advising, negotiating contracts, and closing deals across inbound and outbound channels for Upsell & Expansion.

• Own and execute on the signal process for identifying expandable customer accounts, mapping accounts to uncover Upsell and/or Expansion opportunities
• Manage and prioritise a mix of inbound leads and self-generated outbound pipeline to ensure consistent coverage against your revenue targets
• Develop and execute on quarterly revenue attainment plans, using the MEDDPICC sales framework to drive new business acquisition and achieve your monthly goals
• Conduct structured qualification and discovery to identify and deeply understand your customers' needs, pains, and desired business outcomes, building effective business cases that demonstrate ROI and the value of QCS products
• Deliver tailored Product Demos to show how QCS drives key outcomes for customers, and forecast monthly revenue attainment accurately
• Partner effectively with cross-departmental colleagues across Go-To-Market, Product, and Leadership to drive and close business, while operating with high integrity and adhering to internal sales methodologies

• Circa 1 – 3 years' experience in a 360 / Full Cycle Account Management role (or a mix of New Business / Account Management / Sales Development)
• Proven success achieving against Pipeline and Existing Business Upsell and/or Expansion targets (rather than a retention target), ideally within a SaaS or Software business
• Experience in a high growth, fast-moving start-up, with proficiency in a high-volume, transactional Sales Motion
• A track record of performance with